are roblox and xsolla related

by Ida Dickinson 5 min read
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Through this collaboration, Xsolla integrated and prioritized a payment gateway for trusted gift card issuer Blackhawk Network On Demand into the Roblox in-game store and checkout experience. The program’s early success drove us to expand its reach, onboarding additional partners to form a robust network that allowed for broad distribution.

Full Answer

Why do I have to verify my transaction with Xsolla?

Xsolla Verification Charges (Micro-Transactions) For security reasons, you may be asked to verify your transaction with our payment provider Xsolla who enables users all over the world to make safe and secure payments. Card verification is a common practice that helps to ensure payment security.

When will my funds return to my Xsolla card?

Those funds will return to your card within 1-10 business days. You were charged a small, temporary, verification fee. Those funds will return to your card within 1-10 business days. See Xsolla Verification Charges for more information.

Why was my Xsolla credit card declined?

Credit cards can be declined for different reasons. The billing address was entered incorrectly into the payment form. Fraud prevention measures put in place by your banking institution were triggered. Roblox's fraud prevention measures were triggered. See Xsolla Verification Charges for more information. What can I do to prevent this?

What benefits does Xsolla offer to game developers?

With Xsolla’s help and guidance, these benefits are available for every game developer or publisher ready to earn more and strengthen their connection with players. Are you looking to create a gift card program and increase revenue?

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Does Roblox use Xsolla?

Through this collaboration, Xsolla integrated and prioritized a payment gateway for trusted gift card issuer Blackhawk Network On Demand into the Roblox in-game store and checkout experience.

How do you get rid of Xsolla on Roblox?

You can cancel your Xsolla subscription by contacting them via email or telephone and providing them with your customer details. Email support@xsolla.com and ask them to cancel your account. Meet Emma, your Best Financial Friend.

What games are Xsolla?

Life Is Feudal: MMOXsolla / Video gameLife is Feudal: MMO was a massively multiplayer online role-playing game in a medieval setting, developed by indie studio Bitbox Ltd. and published by Xsolla. The Open Beta release of the game occurred on November 17. The game entered Steam Early Access in January 2018. Wikipedia

How do you contact Xsolla on Roblox?

You can contact us at support@xsolla.com to exercise your right.

Is Xsolla trustworthy?

Absolutely. Your payment information is encrypted via a secure HTTPS connection to Xsolla, which is a certified PCI Level 1 Service Provider, so you're in very safe hands.

How do I get a refund from Xsolla?

You have 14 days from receipt of your Item to inform us of your intention to return or exchange. For Products, you then have a further 14 days to return it back to us. Returns outside this period may not be accepted. 6.3 To request a refund you need to visit https://help.xsolla.com/ and contact Xsolla customer support.

Who owns Xsolla?

Aleksandr AgapitovAleksandr Agapitov is founder and CEO of Xsolla, Inc., the video game business engine with a set of tools and services that help developers operate and sell more games.

Does Epic Games use Xsolla?

If you have an Xsolla Wallet balance available, you can use it to make purchases on the Epic Games Store.

Why do companies use Xsolla?

It allows games to quickly throw up a website and pull from their Steam page or other platforms that they may already be active on to get all the assets into the website quickly, so that you can start managing your own game site. Then you can sell directly to your players. We have the Xsolla store.

Can you refund Roblox purchases?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

How do I cancel a purchase on Robux?

Browser App: How to CancelBe logged into the account where the membership was bought.Open the gear icon in the upper right.Open Settings.Open Billing.Click the Cancel Renewal button and follow prompts until the subscription is completely canceled.

How do I get my Robux back if I accidentally bought something?

This is what you need to do to request a Roblox refund online:Log into your account.Open the details of the item you want to get refunded for.Copy the name of the item.Find the developer's account.Message them with Refund and the name of the item.

ROBLOX CORP. INCREASES REVENUE WITH BRANDED GIFT CARD INITIATIVE

In early 2020, Roblox Corporation sought a partner who could help them build a player-focused gaming gift card program to deliver Robux for their runaway hit Roblox. The idea was to increase spend per minute while generating brand loyalty and engagement.

Roblox levels up with Anti-fraud and Pay Station

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Xsolla verification charges (micro-transactions)

For security reasons, you may be asked to verify your transaction with our Xsolla payment provider which allows users all over the world to make your payment safe and secure. Card verification is a common practice that helps ensure payment security.

How the verification process works

Xsolla will create a micro-transaction on your financial account (typically between $0.20 - $0.90 USD). The amount of this micro-transaction is the verification code that you must enter in the form. You only need to enter the numeric value of the charge, so if your code is $0.44, you must enter 0.44 in the form to verify your transaction.

What happens if I don't verify my purchase

The purchase will be refused and no cost will be charged for the attempted purchase. Note, however, that transactions can trigger a security alert with the financial institution and the funds from the purchase can be held pending, in a "pending" state for a few days.

What happens to the verification charge

The amount of the micro-transaction will be automatically credited back to your account within 1-10 working days regardless of whether you complete the purchase or not with Xsolla.

What can I do to prevent this?

Register the correct billing information with the card provider. You can do this by visiting the card company's website or calling the customer service number on the card.

I put the right information but it's still declined

Some credit cards may not be accepted by our system as part of fraud prevention measures. We apologize for any inconvenience and appreciate your understanding.

xsolla.com: Gaming

As xsolla.com belongs to a somehow popular Gaming niche, we tried to snap a short phrase from their website to see what they feature about themselves:

Additional Information

It is always recommended to remember that even great businesses have complaints or unhappy customers - think of the type of people who give thumbs down to incredible YouTube videos. The same thing happens for everything that relates to this business and its Gaming sector.

Is xsolla.com a Scam? What Is Your Opinion?

How did you come across this website? Ads on Instagram or Facebook? Email blast? Is xsolla.com a scam? We want to hearyou so that we can even improve this rating and help more people along the way. Share your experience with xsolla.com by using the box below, or leave a review/comment in the section at the bottom of this article.

How To Report a Scammer

If you wonder how to report a scammer - whether it's the same niche as xsolla.com or not - we have the answer. You can officially do it by reaching out to the Federal Trade Commission and file a report. You can also submit the names of suspicious businesses in the comments section below.

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