can i call roblox customer service

Does Roblox have a number I can call?

You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?

How do you talk to a real person on Roblox?

Web Chat BasicsTo start chatting, simply click on the desired person/group in your list. ... After clicking on who you would like to talk to, a smaller box will pop up to the left of your chat list.Type your message into the Send a Message box and hit the Enter key on your keyboard to send it.More items...

Does Roblox respond to customer service?

Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.

How long does Roblox take to respond to support?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).

Can you live chat on Roblox?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

How do I email Roblox for help?

send an email to info@roblox.com and our customer service team will help!

Will Roblox give me my account back?

To be eligible for account restores, we require that you have an authenticator app set up to protect your account. Also, you must notify Roblox within 30 days of the account being compromised. Unfortunately, if we are not notified within this time, we are not typically able to recover the account's inventory.

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

Is Roblox support good?

Roblox Support is not a great service. A lot of problems that users are faced with don't get solved by Support, and instead get shot down after a few replies. Most answers are unhelpful, often being copy pasted responses. This has lead to many users assuming Support is ran by bots.

What is Roblox's email?

info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

How much is $1 in Robux?

Though the current exchange rate of Robux to USD is $0.0035, this website automatically picks up the latest exchange rate and calculates accordingly.

Does reporting in Roblox do anything?

Use the Report Abuse feature in an experience to report the specific chat or other content that violates Roblox rules. It sends the information directly to our moderators and allows them to see what the other user is doing wrong.

Common causes why Roblox users contact Customer Support

There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:

How to contact Roblox Support

There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.

Send questions to their social media accounts

For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:

How to Contact Roblox

Listed below are our top recommendations on how to get in contact with Roblox. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Roblox.

Too many updates not enough big fixes

Roblox is fun to play, recently the app has been updated and I’m sure that I’m not the only one with these problems. First I thought maybe it was just a simple bug because I started noticing when I go to users profile to try and follow them on my mobile app it just won’t let me click it.

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How to contact Roblox support?

If you’d prefer to talk to someone in person, you can call Roblox customer service at their 888-858-2569 phone number.

When will Roblox support be available in 2020?

September 25, 2020. If you’ve played Roblox for long enough, you’ve probably encountered a problem you couldn’t solve. That’s when the support team can save the day. Their job is to help your game run better, smoother, and faster, and to make sure you have a good time playing Roblox. In this article, we’ll show you how to send Roblox Support an ...

Is Roblox still using the community forums?

Although forums are something of an old concept, many still use them to communica te with other players. Plus it’s well-maintained and has its own dedicated Help section.

Do you have to include your Roblox password?

Do note that you’ll never have to include your Roblox account password in any of the conversations you have with the Roblox Support Team. All you need to provide to identify yourself is your first name, username, and email address combination. Posting your password online could leave you vulnerable to hacking.