Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline. Method 1: How To use the Roblox Customer Support online form For any concerns and queries for the account, users can fill out the online form available on their website.
local RobloxGmail = require (game.ServerStorage.RobloxGmail) local Output = RobloxGmail:SendEmail ("exampleemail@gmail.com","subject text","body text") --Email address of the recipient, Subject of message, Body of message print (Output) This code will send an email through the Gmail account that the Google Apps Script program is created in.
Recovering your account
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Emailing Roblox Customer Support Directly. Send your question to info@Roblox.com.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.
Roblox typically responds in 24-48 hours. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket. If they don't reply in 48 hours, it's okay to reach out again.
You may also contact us by phone at (888) 858-2569.
Open Roblox and log in. Select the blue chat box in the bottom right of the screen. Select a friend, chat group or create your own group from the list. Type a message into the chat box and hit Send.
To send a message, go to your Friends section and click on your friend's name. This will take you to their profile. Press the Message button in the box at the top of the page that contains their username and friends and followers information.
Reporting app chat Select the button next to the user name that looks like the three dots, then Report. Select the red Report button to continue to the report form then fill it out and select the green Report Abuse button.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
To be eligible for account restores, we require that you have an authenticator app set up to protect your account. Also, you must notify Roblox within 30 days of the account being compromised. Unfortunately, if we are not notified within this time, we are not typically able to recover the account's inventory.
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
3 day ban - 72 hours from the time the moderation was initiated. 7 day ban - 1 week from the time the moderation was initiated. Deletion - The account has been closed and can not automatically be reopened.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Press 1 if you're under 18 years of age and need help.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.
If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.
While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.
Verifying your email address makes it easy for you to use the Reset Password feature if you ever forget your password. On top of that your account will also get the bonus of the Verified, Bonafide, Plaidafied hat for doing so!
Log into your account (If you can't log in, try these steps for recovering your password .)
If you don't receive the email within a few minutes, check your Spam/Junk folder. If it still gives you trouble, you can also add email_validate@roblox.com to your address book/contact list and try again.
Also enable 2-Step Verification (2SV) as an added security measure to keep others out of your account. This feature can be found under the Security settings tab. See our FAQ article for more details of this great security feature.