Roblox also accepts payment through iTunes, Xbox, Microsoft (Windows App or Xbox), and Amazon. These purchases will appear on any linked card or bank account you have associated with your mobile/console provider. These payment providers require any refunds to go through their support services and these charges cannot be refunded by Roblox.
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.
Visit the Request a refund for digital games Xbox page.. Sign in to your Xbox account. Go to your Order History > select Request a Return for the game. If you see the “Request Conditional” message, this means that you do not meet the Refund Conditions. Now click on the “Request a refund” button.
If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux. Roblox has a feature that prevents accidental purchases. The feature is a pop-up window that asks you to confirm your purchase. In the future, before you buy an item, you can try it on first.
Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable. If you believe that Microsoft has charged you in error, you must contact us within 90 days of such charge. No refunds will be given for any charges more than 90 days old.
you can proceed to make a refund here doing the following steps:Sign in to your Microsoft Account.From the top menu bar, select Payment & billing > Order history.Navigate to the game or app you want to be refunded, and select 'Request a refund'.
Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions. It is best to double-check how much Robux you need and are willing to spend before completing the purchase.
3:375:15How to REFUND GAMEPASSES Roblox (REFUND ITEMS ON ...YouTubeStart of suggested clipEnd of suggested clipBasically that you accident either you accidentally bought the game pass or something like that iMoreBasically that you accident either you accidentally bought the game pass or something like that i would just maybe be honest. And just ask for your robux. Back in your account or a refund to the bank.
0:445:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically if you're on mobile. And you can either go to billing. And you can go to help pages rightMoreBasically if you're on mobile. And you can either go to billing. And you can go to help pages right here billing help pages or you can just go to selling settings.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...
However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .
Once you’re on the Roblox support form, you’ll see a “Contact Information” header.
After you’ve copied the item’s URL, you need to provide it in the support form.
One of the most common products a gamer might want a refund for is an Xbox game itself. Unfortunately, this process is not as easy as most people would like. It depends on whether you bought a physical game from Microsoft or a digital one. A physical game is easy: you would just return it in all of its packaging to Microsoft for a refund.
There may be unique exceptions to Microsoft’s return policy, but they are generally few and far between. Unless you have extremely niche extenuating circumstances, then no, there are no return exceptions to the aforementioned rules.
As far as digital items are concerned, no. It is entirely possible that Microsoft will deem your request for a refund invalid, for a myriad array of reasons. If you don’t fall into the aforementioned criterion, it’s very likely that Microsoft will refuse to refund your digital purchase.
Naturally, it doesn’t cost anything to return a digital item like a digitally purchased Xbox game, so that return would be free. For a physical item return, you can get a repair return shipping label when you go to your Microsoft account’s order history and request a return for a physical item, so that’s free too.
There is no limit to how many refunds Xbox allows, as long as all of your refunds are valid. They will not arbitrarily block you from making returns and getting refunds if they meet the valid criteria for getting said refunds.
Once Microsoft receives your physical item or your ticket for the return of a digital item, it generally takes them 72 hours to reach out to you with an email telling you whether or not your item is eligible for a refund.
You can return most physical products to Microsoft for free and get a refund for the full price, not including initial shipping and handling fees. But if you want to get a refund for a digital item, that’s a different beast.