can't buy anything on roblox

by Kristina Wisoky 8 min read
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General Troubleshooting
  • Close the app and re-open it.
  • Reboot your device.
  • Reinstall the app.
  • Clear your Roblox data.
  • Check your date and time.

Why is Roblox not letting me buy things?

Update the Roblox Mobile App As part of troubleshooting for this issue, Roblox recommends having the game's app up to date on your devices. An error message might pop up in your account if you are using an outdated app.

How come when I try to buy Robux It says an error has occurred?

Restart your device. Force quit and re-open the app you're attempting to make the purchase in: How to force an app to close on your iPhone, iPad, or iPod touch. Attempt to make the purchase on a different Wi-Fi or cellular network.

How do I allow purchases on Roblox?

Go to Settings > General > Restrictions and enable them. Make sure In-App purchases is turned on (showing as green) then disable restrictions and try again.

What does it mean when it says an error occurred during this purchase on Roblox?

It is a purchase limit, it can range from a few days to weeks for it to disappear; it cannot be removed. In the meantime, use an alternate account to buy robux and transfer it to your main account until the purchase limit disappears.

Why is Roblox declining my card?

Membership Did Not Renew or Card Declined There were not enough funds on the card. If using a re-loadable card for a recurring membership, make sure to top it up before the renewal date, or cancel the membership before the card runs out of funds.

How old does my Roblox account have to be to buy Robux?

13 years oldTo verify your age, you must be at least 13 years old with a government-issued photo ID (driver's license, passport, or residency card).

How do you turn off restrictions on Roblox?

Go to Account Settings by clicking on the gear icon. Select Privacy. Review the options under Contact Settings and Other Settings. Select No one or Friends or enable Account Restrictions (players age 13 and older have additional options).

Why is my account restricted on Roblox?

Account Restrictions will also limit play to only experiences that are on a pre-approved list that has been verified as appropriate by Roblox. These experiences may contain some mild cartoon combat, but the list is restricted to only experiences that are less violent and do not feature guns.

How do I enable in app purchases?

How to enable or disable in-app purchases on AndroidOpen the Google Play Store app.Tap on your profile icon on the top-right corner of the screen, then select Settings in the pop-up menu. ... On the Settings page, tap Authentication, and then tap Require authentication for purchases.More items...•

How do I change my payment method on Roblox?

We do not support changing cards on an existing membership. You can make a membership purchase on your new card. Note: If the membership buttons are gray, purchasing a new membership is not currently available. You can read the Membership buttons are grayed out help article for more information.

How do I give my friend Robux?

Send the link to your friend/recipient or have them find it in your games list. In your Roblox account, search for the “Game Pass” or use your “friend/recipient's sale URL.” Buy their “Game Pass.” The Robux donation is now complete.

How to reopen Roblox mobile app?

Return to the screen with the Roblox Mobile App icon and tap to reopen

What to do if time is not accurate on Roblox?

Make sure the date and time are accurate. If they are not, update them and try Roblox again

Do you need Android to play Roblox?

It is recommended that you have the latest version of the Android OS on your device before downloading the Roblox Mobile App. To see the minimum requirements that your device needs in order for Roblox Mobile to be able to run, please click here.

Is Roblox compatible with Android?

If you receive the message that your device is not compatible or not recommended: The app is currently available on a multitude of Android devices and our engineers will be working to make the Roblox Mobile App available for as many devices as possible.

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