can't connect to roblox website

by Cale Schuppe 6 min read
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  • Make Sure You’re Using a Supported Browser. Make sure you are using the most updated version of your browser to Play Roblox. ...
  • Reset Your Internet Options (Windows Only) Many times, a simple reset of your Internet Options is all you need. ...
  • Check Your Browser’s Security Settings. You will need to ensure that the security settings on your browser allow for Roblox. ...
  • Check Wireless Connection. You can rule out the wireless connection by switching to a wired connection if possible. ...
  • Remove/Disable Any Ad-Blocker Browser Add-Ons. Browser Add-Ons/Extensions can cause a number of issues, and in particular, Ad-blockers can stop a game from fully loading.
  • Make Sure the Appropriate Ports are Open. The ports that Roblox uses is dependent on the Operating System used. ...
  • Configure Your Firewall and/or Router. A lot of antivirus or internet security software tries to control which programs can access the internet.
  • Reinstall Roblox. As an extra measure, please reinstall Roblox. For assistance with this, please click here.

What to Do
  • Make Sure You're Using a Supported Browser. ...
  • Check Your Browser's Security Settings. ...
  • Check Wireless Connection. ...
  • Remove/Disable Any Ad-Blocker Browser Add-Ons. ...
  • Make Sure the Appropriate Ports are Open. ...
  • Configure Your Firewall and/or Router. ...
  • Reinstall Roblox.

Full Answer

Why do you keep losing connection on Roblox?

Why do you keep losing connection on Roblox?A slow Internet connection is the main cause of lag, since Roblox is online all the time. If your game successfully loads but moves at the speed of the snail, it's most likely due to your computer, especially if it's over 7 years old.

Why do I keep getting disconnected Roblox?

Why does my Roblox keep disconnecting?

  • Check your Internet connection. Sometimes the problem is the Internet connection, and trust me, Internet providers deserve every bit of the hate they receive, but the problem may or may ...
  • When all else fails, it may be a hardware problem. Roblox is a pretty demanding application. ...
  • Roblox lost connection problems, in conclusion. ...

How to stop seeing disconnected on Roblox?

You have to follow these steps for how to fix Roblox error code 277:

  • Press the Windows+R key to search for the run dialog.
  • Launch the Run dialog for fixing errors.
  • Type this command %localappdata%Roblox\logs and after that press Enter.
  • Now press Ctrl+A (select all command key) and Shift+Delete to delete the log files from the computer.

More items...

How to get free redeem Roblox card for Robux?

Redeem a gift card on your account

  • Log into your account on a browser
  • Go to the Code Redemption Page.
  • Enter your code in the box.
  • Click Redeem.
  • A success message will appear when you successfully add the Credit to your account. ...
  • Click Use Credit to use your credit. You can read the Using Gift Card Credit help article for help on the next steps. ...

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Why Roblox website is not working?

Disable Your Web Browser's Add-Ons To see if this is the case for you, try disabling all of your Add-Ons. If the issue resolves, try re-enabling them one at a time until your issue starts occurring again. Once the problem starts back up, you should have found the one that is incompatible with Roblox.

Why does my Roblox keep saying connection error?

Roblox is available on PC, Mac, iOS, Android, and Xbox One. There are several issues that can arise when trying to connect to a Roblox game that will prevent you from playing. Usually, Roblox connection errors result from being blocked by your firewall or due to a poor internet connection.

Why can't I connect to a server on Roblox?

Why Does Roblox Connection Error Happen? The contact server issue might be due to the firewall problem. If the internet connection is slow and unstable, then there can be unable to connect server issue on Android. If the map seems to be running but is devoid of stuff, it means that the map has loaded.

Why can't I log into Roblox?

If you're having issues logging in, try the following solutions: Make sure that your device's date and time are set correctly. If they're not correct, update them in your device's settings.

What is a supported browser for Roblox?

Note: The Roblox website supports the following browsers for PC/Windows: Chrome, Firefox, and Microsoft Edge.

Why is Roblox not working 2022?

Players around the globe are having trouble accessing their favorite Roblox games due to an outage, causing Roblox to be down on May 4, 2022. Roblox is aware of the issue and has issued a statement via its official Twitter account. The Official Roblox Status website has classed this issue as a service disruption.

What's happened to Roblox?

The gaming platform is finally back online after a huge outage which lasted all weekend. Millions of players were unable to log on between Thursday 28 October to Sunday 31 October. Roblox's co-founder and CEO David Baszucki has now confirmed that Roblox is working again, saying: "Roblox is back online.

Why is Roblox not working October 2021?

October 31, 2021 status.roblox.com updates to say "We believe we have identified an underlying internal cause of the outage. We're in the process of performing the necessary engineering and maintenance work to get Roblox back up and running. Thanks for your patience".

What port does Roblox use?

The ports that Roblox uses is dependent on the Operating System used. The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly.

What is the port range for Roblox?

The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly. Note: If you're a school administrator and you would like to allow Roblox access to your classroom, please also review this help article for additional information.

How to rule out wireless connection?

Check Wireless Connection. You can rule out the wireless connection by switching to a wired connection if possible. If it’s not the connection, or if you can't try a wired connection, then check your firewall's settings, which we will discuss below.

Clear Your Temporary Internet Files and Cookies

The following links will help you to remove the temporary internet files (also referred to as "cache") and cookies for the major PC web browsers. Please be sure to do this for any browser you wish to launch Roblox from. (Roblox does not support Internet Explorer)

For Windows 10

If you have Windows 10, then Temporary Internet Files are in the following location (note that on your PC they can be on other drive instead of drive C):

For Windows 7 and 8

If you have Windows 7 or Windows 8 then Temporary Internet Files are in these locations (note that they can be on another drive instead of drive C):

Check Your Internet Connection

The first thing to check is that you are connected to the internet and that your connection is fast enough to run Roblox without issues arising.

Check Your Firewall

Occasionally, your firewall can block Roblox. To counteract this, ensure that Roblox isn’t blocked.

Check if Roblox Servers Are Down

There are several websites that will report whether the Roblox servers are down or not. The best two choices are Roblox Status on Twitter and Down Detector. These are based on user reports and are not affiliated with Roblox.

Clear Roblox Data

If you’re playing on an Android device, the temporary files can occasionally become corrupted. To clear this data:

Reinstall Roblox

If your connection problems are particularly persistent, the final option is to reinstall the game. Ensure that Roblox is closed on your device, then uninstall and reinstall it.

If Nothing Else Works

If nothing above fixes your issues with Roblox not working or connecting, you may have to contact their support team. They will help you to work through any potential causes of the connection error and hopefully get you back into the game in no time.

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