The short answer is yes, there is a refund policy in Roblox. Most of the time it’s parents trying to reverse a purchase their child did without authorization or permission. How do I get a Refund from Roblox? If the transaction on the statement has “Xsolla*Roblox” click here and if it has only “Roblox” click here.
When reporting charges make sure to provide the following:
Robux is a currency that cannot be exchanged back to real money. According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it:
How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.
Will I Get My Robux Back If I Delete/Do Not Like an Item? At this time, there is not a way to get Robux back once you have made a purchase or a way to delete an item made by Roblox once it is owned. We recommend you to use our Try it On Feature before completing your purchase.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).
Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.
Once a charge has been disputed, a refund cannot be issued due to the payment provider’s dispute process. Roblox works with multiple payment providers to provide a safe and secure purchasing experience. Please continue reading for more information on contacting us or a third-party provider for unauthorized charges.
This is why the developers over at Roblox are encouraging folks to utilize the "Try It On" feature that allows you to see how that in-game swag is going to look on your character before you commit to actually purchasing it.
In short, there is no way (technically) to get your paid items that have been delete d, either by you or not, refunded in Roblox.
Per the Roblox website, "At this time, there is not a way to get Robux back once you have made a purchase or a way to delete an item made by Roblox once it is owned. We recommend you to use our Try it On Feature before completing your purchase.
Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following: 1 Click on Catalog located in the blue bar at the top of the site, or by clicking here. 2 Once you've found the item you're looking for. 3 Simply click Try On button, and view the item on your avatar in either 3D or 2D mode.
This means that once you've found the item you're looking for, you can quickly put it on for free to see how great you'd look while you're battling hordes of zombies, racking up loads of money in a sim game, or just hanging out with friends on your next Roblox adventure.
At this time, there is not a way to get Robux back once you have made a purchase or a way to delete an item made by Roblox once it is owned. We recommend you to use our Try it On Feature before completing your purchase.
As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button. We know how exciting it can be to get something new but it is always important to check and make sure that this particular item is what you really want.