How to refund items in Roblox
We can help you request a refund from:
How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.
Robux is a currency that cannot be exchanged back to real money. According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it:
This is what you will need to provide to their customer support:
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...
However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .
Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:
As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.
If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.