In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
To refund items in Roblox, you need to go to the Roblox support form. In the Roblox support form, enter your contact information, copy the item’s URL and paste it in the “Description of issue” field. You can copy the item’s URL by navigating to it on Roblox and copying the URL field of it.
Can you get permission to use Roblox?
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...
Can you refund Roblox?
However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .