Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week.
You may also contact us by phone at (888) 858-2569.
send an email to info@roblox.com and our customer service team will help!
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.
Dial Roblox Customer Service Toll-free customer service is available on 888-858-2569. If you're under the age of 18, have an adult assist you in making the call. That way, they'll be able to speak with someone on your behalf.
Sending a Message To send a message, go to your Friends section and click on your friend's name. This will take you to their profile. Press the Message button in the box at the top of the page that contains their username and friends and followers information.
Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Send your question to info@Roblox.com. While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though.
Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username. If you are younger than 13, you'll have to use your parent's email address. Confirm your email address by entering it twice and check the spelling to confirm that it's correct.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Wait for a response or additional explanation. Roblox doesn't offer live support, so you may need to wait some time for a response. Be patient, and be prepared to answer any questions about additional information that customer support may need to assist you.
Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.
Press 1 if you're under 18 years of age and need help.
Aside from the two methods mentioned above, players can also dial the Roblox phone number 1-888-858-2569 in order to speak to a live customer support representative. This method is convenient especially if you need further assistance with your bills in Roblox or you have complicated concerns that are easier to connect with a live representative than sending an email or using the form. The customer support contact number is available 24 hours a day, 7 days a week. A voice message will provide the instructions and options on what number to press next for your specific concern.
Similar to other gaming platforms, Roblox Support has a designated email address ( info@Roblox.com) where you can send your questions and other concerns regarding your account.
For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:
Players age 13 and older have the ability to say more words and phrases than younger players. This filtering system covers all areas of communication on Roblox, public and private. The account's age group is displayed in the upper-right corner of the browser as either 13+ or <13. This is also displayed while in games.
All chat on Roblox is filtered to prevent inappropriate content and personally identifiable information from being visible on the site. Players have different safety settings and experiences based on their age.
You can block other users that may be harassing, bullying, or spamming your child.& For more information on this feature, read How to Block Another User.