can you refund clothing on roblox

by Ora Anderson 6 min read
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On Roblox, you can buy items with Robux in the avatar shop. The avatar shop contains clothing, accessories, gear, and more. Whenever you buy an item, it will be added to your inventory. However, there won’t be an option to refund it. Although there isn’t an option to refund items, there is still a way to refund them.

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Full Answer

How to get Robux back from item?

This is what you need to do to request a Roblox refund online:

  • Log into your account
  • Open the details of the item you want to get refunded for
  • Copy the name of the item
  • Find the developer’s account
  • Message them with Refund and the name of the item

Can you return Roblox clothes?

Roblox will not consider refund requests after 45 days from the purchase. If you make an accidental purchase, Roblox advises using the pop-up window that asks you to confirm the purchase. They have taken steps to prevent accidental purchases, and do not guarantee they will refund you if you make a mistake in the process.

How to get Robux refunds on Roblox?

When reporting charges make sure to provide the following:

  • List of the charges by date and amount
  • Billing Name
  • Last four digits of the Credit/Debit Card used
  • PayPal account email address
  • Google Play purchase numbers (GPA.###)
  • Roblox username (if known)
  • Any attachments must be in .jpg or .png format to be viewed

Can You refund an item on Roblox?

To refund items in Roblox, you need to go to the Roblox support form. In the Roblox support form, enter your contact information, copy the item’s URL and paste it in the “Description of issue” field. You can copy the item’s URL by navigating to it on Roblox and copying the URL field of it.

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Who can get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).

Can you delete an unauthorized account on Roblox?

Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.

Can you refund Roblox purchases?

Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.

Can you get a refund for a charge on Roblox?

Once a charge has been disputed, a refund cannot be issued due to the payment provider’s dispute process. Roblox works with multiple payment providers to provide a safe and secure purchasing experience. Please continue reading for more information on contacting us or a third-party provider for unauthorized charges.

What happens if you own a UGC item that gets deleted?

When you own a UGC item that gets deleted you get refunded. So why doesn’t this also apply to clothing? It really hurts less so the buyer, but more so the creator.

Why is blame put on clothing designers?

Blame gets put on the clothing designer, as users believe the designer deleted the clothing.

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