by Miss Thora Monahan DDS
Published 2 years ago
Updated 2 years ago
10 min read
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
2. Enter your contact information
Once you’re on the Roblox support form, you’ll see a “Contact Information” header.
4. Describe your issue & submit the form
After you’ve copied the item’s URL, you need to provide it in the support form.