can you refund purchases on roblox

by Prof. Rubye Nikolaus III Published 2 years ago Updated 2 years ago 4 min read

This is what you need to do to request a Roblox refund online:

Log into your account
Open the details of the item you want to get refunded for
Copy the name of the item
Find the developer’s account
Message them with Refund and the name of the item

Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions. It is best to double-check how much Robux you need and are willing to spend before completing the purchase.

Full Answer

How do I cancel a purchase of Robux on Roblox?

Log into your account
Open Gear Icon at the top of the page
Click on Settings
Select Billing
Click on Cancel button

How to get Robux refunds on Roblox?

When reporting charges make sure to provide the following:

List of the charges by date and amount
Billing Name
Last four digits of the Credit/Debit Card used
PayPal account email address
Google Play purchase numbers (GPA.###)
Roblox username (if known)
Any attachments must be in .jpg or .png format to be viewed

Can You refund Robux on Roblox?

Roblox does not offer a possibility of a refund or exchange of Robux at this time. They do say that some exceptions can be made at their own discretion. This means that even though there is no obligation for Roblox to refund anything, they are willing to take some cases into consideration.

Can you still refund RP purchases?

Refunds will be for the same amount and currency you used to make the initial purchase. For example, if you buy a champion on sale for RP, you'll get the sale price refunded in RP even if it's not on sale anymore. You can have a max of three refund tokens at one time.

Can you get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...

Can you refund Roblox?

However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .