can you refund roblox purchases

Full Answer

How do I cancel a purchase of Robux on Roblox?

• Log into your account
• Open Gear Icon at the top of the page
• Click on Settings
• Select Billing
• Click on Cancel button

How to get Robux refunds on Roblox?

When reporting charges make sure to provide the following:

• List of the charges by date and amount
• Billing Name
• Last four digits of the Credit/Debit Card used
• PayPal account email address
• Google Play purchase numbers (GPA.###)
• Roblox username (if known)
• Any attachments must be in .jpg or .png format to be viewed

Can You refund Robux on Roblox?

Roblox does not offer a possibility of a refund or exchange of Robux at this time. They do say that some exceptions can be made at their own discretion. This means that even though there is no obligation for Roblox to refund anything, they are willing to take some cases into consideration.

Can you still refund RP purchases?

Refunds will be for the same amount and currency you used to make the initial purchase. For example, if you buy a champion on sale for RP, you'll get the sale price refunded in RP even if it's not on sale anymore. You can have a max of three refund tokens at one time.

Can you refund Roblox?

However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .

Can you get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.