can you return items you don't want in roblox

by Keyshawn Sawayn Published 3 years ago Updated 2 years ago 10 min read

To refund items in Roblox, you need to go to the Roblox support form. In the Roblox support form, enter your contact information, copy the item’s URL and paste it in the “Description of issue” field. You can copy the item’s URL by navigating to it on Roblox and copying the URL field of it.

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Full Answer

How can you get your Robux back?

This is what you need to do to request a Roblox refund online:

Log into your account
Open the details of the item you want to get refunded for
Copy the name of the item
Find the developer’s account
Message them with Refund and the name of the item

Can You refund Robux on Roblox?

Roblox does not offer a possibility of a refund or exchange of Robux at this time. They do say that some exceptions can be made at their own discretion. This means that even though there is no obligation for Roblox to refund anything, they are willing to take some cases into consideration.

Can you return stuff on Roblox?

You can do that via their online customer support or email. Their email for most inquiries is info@roblox.com. For this type of query, you can expect a response within 24 hours. If you want to request a refund because the game pass you purchased did not meet your expectations, you can reach out to the creator of that particular game pass.

How do you get free stuff on Roblox?

Roblox free items February 2022

Hovering UFO – free with Amazon Prime gaming. Login to the Roblox Prime Gaming page to get your code
Zara Larsson Tour Lanyard
Industry Baby Scrubs Pants – Lil Nas X (LNX)
Industry Baby Scrubs Top – Lil Nas X (LNX)
Golden Headphones – KSI
AOTP Hat – KSI

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.