can you return roblox items for robux

by Loy Rohan V 7 min read
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How to refund items in Roblox

  1. Go to the Roblox support form. The first step is to go to the Roblox support form. ...
  2. Enter your contact information. Once you’re on the Roblox support form, you’ll see a “Contact Information” header. ...
  3. Copy the item’s URL. ...
  4. Describe your issue & submit the form. ...

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Full Answer

Can you return stuff on Roblox?

You can do that via their online customer support or email. Their email for most inquiries is info@roblox.com. For this type of query, you can expect a response within 24 hours. If you want to request a refund because the game pass you purchased did not meet your expectations, you can reach out to the creator of that particular game pass.

Can You refund Robux on Roblox?

Roblox does not offer a possibility of a refund or exchange of Robux at this time. They do say that some exceptions can be made at their own discretion. This means that even though there is no obligation for Roblox to refund anything, they are willing to take some cases into consideration.

How can you get your Robux back?

This is what you need to do to request a Roblox refund online:

  • Log into your account
  • Open the details of the item you want to get refunded for
  • Copy the name of the item
  • Find the developer’s account
  • Message them with Refund and the name of the item

What is the easiest way to earn Robux?

There are a few different ways Robux can be earned or purchased:

  • You can purchase Robux in our mobile, browser, and Xbox One apps
  • Accounts with a membership receive a Robux stipend
  • Accounts with a membership can sell shirts and pants and get a percentage of the profit
  • Any user can build a game and earn Robux in a variety of ways

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Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.

Started the game and received this new message? Check this guide to know what it means

In Roblox, you can spend Robux to get Premium Items. A lot of times these items get disappeared from your inventory because it was a fraud item made by someone who violated the Roblox Terms of Use (ToU). This policy was introduced to protect the users in case they end up buying such fraudulent items.

What does the Roblox Moderated Item Robux Policy mean?

This is a policy that protects users when they get involved in item-related scams, it works in two ways. If you are the user who accidentally purchased an item that violates the Roblox Terms of Use. You will get a refund for it as Robux.

Roblox Moderated Item Robux Policy message

If you had purchased an item that didn’t comply with the Roblox ToU. You can find the following message in your inbox.

Can you refund Roblox?

However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .

Can you get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...

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