can you reverse a purchase made in roblox

by Mireille Smitham Published 3 years ago Updated 2 years ago 10 min read

On Roblox, you can buy items with Robux in the avatar shop. The avatar shop contains clothing, accessories, gear, and more. Whenever you buy an item, it will be added to your inventory. However, there won’t be an option to refund it. Although there isn’t an option to refund items, there is still a way to refund them.

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Full Answer

What happens if you accidentally buy Robux on Roblox?

If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux. Roblox has a feature that prevents accidental purchases. The feature is a pop-up window that asks you to confirm your purchase. In the future, before you buy an item, you can try it on first.

How to refund items in ROBLOX to get Robux back?

In this guide, you’ll learn how to refund items in Roblox to get your Robux back. To refund items in Roblox, you need to go to the Roblox support form. In the Roblox support form, enter your contact information, copy the item’s URL and paste it in the “Description of issue” field.

How do I Check my Roblox purchase history?

All you need to do is log into Roblox in any browser. After logging in, click the Robux icon (resembling a monochromatic stop sign with a white center). It should be at the top right of your screen. You should see your current Robux value there. Just click on it and you'll be taken to the My Transactions page.

What can you buy with Robux on Roblox?

On Roblox, you can buy items with Robux in the avatar shop. The avatar shop contains clothing, accessories, gear, and more. Whenever you buy an item, it will be added to your inventory.

Can you refund Roblox?

However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .

Can you get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.