Firstly, go to the Roblox website and log in to your account. Once you’ve logged into your Roblox account, you need to open your inventory. On the left sidebar, you’ll see multiple options including “Home”, “Profile”, “Messages”, and more. Click on “Inventory” to open your inventory. In your inventory, click on the item that you want to refund.
If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux. Roblox has a feature that prevents accidental purchases. The feature is a pop-up window that asks you to confirm your purchase. In the future, before you buy an item, you can try it on first.
Unauthorized Charges & Refund Requests Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).
Roblox also accepts payment through iTunes, Xbox, Microsoft (Windows App or Xbox), and Amazon. These purchases will appear on any linked card or bank account you have associated with your mobile/console provider.
Once you’re on the Roblox support form, you’ll see a “Contact Information” header.
After you’ve copied the item’s URL, you need to provide it in the support form.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...
However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .