did not recieve item on roblox

Contacting Roblox via the support form is the best way to get an item refund. However, you need to explicitly state that you’ve bought the item by accident. Otherwise, Roblox may not give you a refund.

Full Answer

What happens if you accidentally buy Robux on Roblox?

If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux. Roblox has a feature that prevents accidental purchases. The feature is a pop-up window that asks you to confirm your purchase. In the future, before you buy an item, you can try it on first.

Why did my Robux disappear from my inventory?

In Roblox, you can spend Robux to get Premium Items. A lot of times these items get disappeared from your inventory because it was a fraud item made by someone who violated the Roblox Terms of Use (ToU).

What happens if you don’t follow the Roblox tou?

If you are the creator of such items which don’t follow the ToU, then you agree to not receive any Robux for them. Additionally, if you were involved in the creation of such items your Roblox account can get terminated. If you had purchased an item that didn’t comply with the Roblox ToU.

Can you get a refund on Roblox if you are under 13?

If you’re under 13 years old, you can provide one of your parent’s email addresses instead. If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux. Here’s how to refund items in Roblox:

Is there a way to get your Robux back after buying something?

At this time, there is not a way to get Robux back once you have made a purchase. We recommend that you read the item's description to understand what the item is like and use our Try On feature before completing your purchase. This includes accidental purchases, lost and unused items from Avatar Shop and Experiences.

Can you refund items in Roblox?

0:445:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut with any further ado let's jump straight into this video on how to refund items on roblox. AndMoreBut with any further ado let's jump straight into this video on how to refund items on roblox. And 2022 tutorial. Okay guys so once you are on roblox you're going to want to hit this gear. Icon. If

How do I find my purchased items on Roblox?

Log into your account. Click on the Robux balance at the upper-right corner of your screen. Go to the “My Transactions” page. Click on “Currency Purchases” and organize by period to find out all about your past purchases.

Why is Roblox purchase delayed?

Products for purchases may be delayed in receipt. Please rest assured that if a product is not immediately applied to your account, it will be soon. All completed purchases will have the product applied. In most cases products are applied within the hour and at most within 24 hours.

Does Roblox steal your money?

All transactions on Roblox use secure commercial-grade encryption. Financial information is not accessible via user accounts and only partial billing information is stored by Roblox for verification purposes.

How long does it take Roblox to refund?

You can check your refund status by reaching out to Roblox via email. For this and any kind of questions, you can email them at info@roblox.com. If it is a query that does not require further investigation, Roblox customer support should respond within 24 hours, but sometimes it can take up to seven days.

How long do Roblox transactions take?

Previously, selling an item would have a three-day waiting period before completing the transaction and earning you Robux. The new holding period will range from three to seven days, depending on risk of fraud or abuse.

How do I contact Roblox?

send an email to info@roblox.com and our customer service team will help!

How do you complain to Roblox?

Dial Roblox Customer Service Toll-free customer service is available on 888-858-2569. If you're under the age of 18, have an adult assist you in making the call. That way, they'll be able to speak with someone on your behalf.

How long does it take for Robux to show up after purchase?

Therefore, Roblox changed the pending time depending on how much Robux an account earned. It used to be just up to 48 or 72 hours, but it's now from three to seven days.

How do you fix Roblox delayed?

Try these fixes:Close unnecessary programs.Delete temporary files.Update your network driver.Use a wired connection.Change your DNS settings.Reduce the graphics quality.Delete textures.

How do you stop a delay on Roblox?

How to Reduce Lag on Roblox1 Reducing the Graphics Quality in Roblox.2 Improving Your Internet Connection.3 Improving Your Computer Specs.4 Deleting Textures On Windows.5 Deleting Textures on Mac.

How do I cancel a purchase on Robux?

Browser App: How to CancelBe logged into the account where the membership was bought.Open the gear icon in the upper right.Open Settings.Open Billing.Click the Cancel Renewal button and follow prompts until the subscription is completely canceled.

How do you refund passes on Roblox?

0:365:15How to REFUND GAMEPASSES Roblox (REFUND ITEMS ON ...YouTubeStart of suggested clipEnd of suggested clipOn the mobile. Device and hit help. And then once you get to help it will bring you to the support.MoreOn the mobile. Device and hit help. And then once you get to help it will bring you to the support. Page and what you're going to want to do actually is click on basically the billing.

What is the rarest Roblox item?

8 The Kleos Aphthiton.7 Antenna Antlers.6 Lord of the Federation.5 Living Art: Starry Night.4 Lady Of The Federation.3 Dominus Infernus.2 The Wanwood Crown.1 Dominus Frigidus.More items...•

Who is the real owner of Roblox?

David BaszuckiDavid Baszucki is the founder and CEO of Roblox. His vision is to build a platform that enables shared experiences among billions of users.

Can you lose currency on Roblox?

Roblox has specific policies for Lost of items or Currency and for Trade Deal scams. For loss of currency, your account is one-time eligible for lost items. You have to reach customer support for the same. For trade scams, Roblox already warns users to stay away from fake deals.

Can you take back an item on Roblox?

They rob the item and there is no direct way of taking it back. Roblox also does not has any kind of restrictions during the trading. It’s a game bug, once the user grabs your item and runs away make sure you have the username with you. Or else it will be complicated to track down who took your items.

2. Enter your contact information

Once you’re on the Roblox support form, you’ll see a “Contact Information” header.

4. Describe your issue & submit the form

After you’ve copied the item’s URL, you need to provide it in the support form.

Started the game and received this new message? Check this guide to know what it means

In Roblox, you can spend Robux to get Premium Items. A lot of times these items get disappeared from your inventory because it was a fraud item made by someone who violated the Roblox Terms of Use (ToU). This policy was introduced to protect the users in case they end up buying such fraudulent items.

What does the Roblox Moderated Item Robux Policy mean?

This is a policy that protects users when they get involved in item-related scams, it works in two ways. If you are the user who accidentally purchased an item that violates the Roblox Terms of Use. You will get a refund for it as Robux.

Roblox Moderated Item Robux Policy message

If you had purchased an item that didn’t comply with the Roblox ToU. You can find the following message in your inbox.