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Will Roblox add refunds in 2020? Bad news: there is currently no official statement from the Roblox Corporation announcing plans to add refunds to the game. It seems that rumours of a refund feature started on TikTok, and have bounced around social media without any actual concrete proof.
This is what you will need to provide to their customer support:
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...
However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .
When a purchase happens and the item does not function as it is supposed to, Roblox allows people to e-mail support, but even then, they don’t always allow refunds.
Is Roblox adding refunds? At the moment, Roblox has no plans to add refunds to the game. While people on social media are excited that they heard this is happening, they are listening to rumors and innuendo and not researching through the actual Roblox site.
The biggest problem is that Roblox is a game played by a lot of kids who will run up bills on their parent’s mobile bills without thinking about it. This is how Roblox makes so much money as a company. One father in the U.K. got his daughter Roblox using his debit card and then received a bill later for thousands.
Yes, and as seen with this years Bloxy Awards theatre issues, same as last year’s, seats have needed to be refunded. Although Roblox will probably cover these refunds, it just shows how a feature like this is so desperately needed. Please make it happen!
The problem. As a Roblox developer, it is currently impossible to refund players their money without losing 30% of the product's purchase price through marketplace fees. It's also impossible to bulk refund, you have to go through and individually refund every purchase. On top of this, you usually have to ask people to contact you to ask ...