How to Contact Roblox
When reporting charges make sure to provide the following:
To get Robux for your Roblox account, start by logging into your account and clicking on the "Robux" tab at the top of the Roblox home page. Then, find the number of Robux you want to buy on the left side of the page and click "Buy for" next to that option.
Website/ Application Question:
Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support.
How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
Dial Roblox Customer Service Toll-free customer service is available on 888-858-2569. If you're under the age of 18, have an adult assist you in making the call. That way, they'll be able to speak with someone on your behalf.
Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
0:484:00How To Reset Roblox Password | Recover Roblox Account - YouTubeYouTubeStart of suggested clipEnd of suggested clipNow for this tutorial i'm simply going to use the email address. So here enter the email addressMoreNow for this tutorial i'm simply going to use the email address. So here enter the email address that you're using in your roblox. Accounts. And then click on submit.
Email appeals@roblox.com if you have an issue with a ban or warning.
send an email to info@roblox.com and our customer service team will help!
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
This feature is for players who are 13 or older. A phone number may only be used on one Roblox account.
Log into your account (If you can't log in, try these steps for recovering your password .)
Log into your account (If you can't log in, try these steps for recovering your password .)
Here are some useful commands to start and stop text messages you may receive from Roblox:
ive been trying to get the voice chat for i think 3 weeks now. everytime i try, it says i have to wait 7 days to retry because of security reasons. i have the right ID and everything. it just wont work. im just trying to see what the cause of this is.
a hacker stole my acc and bought a gamepass for his place, he just stole my robux, 423, i sent a help forum already, is it possible to get them back?