When reporting charges make sure to provide the following:
To get Robux for your Roblox account, start by logging into your account and clicking on the "Robux" tab at the top of the Roblox home page. Then, find the number of Robux you want to buy on the left side of the page and click "Buy for" next to that option.
Website/ Application Question:
Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.
Email may be sent to info@roblox.com, and phone contact through 888-858-2569.
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
send an email to info@roblox.com and our customer service team will help!
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
To be eligible for account restores, we require that you have an authenticator app set up to protect your account. Also, you must notify Roblox within 30 days of the account being compromised. Unfortunately, if we are not notified within this time, we are not typically able to recover the account's inventory.
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button. Make sure to add the valid email address.
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status.
Open Roblox and log in. Select the blue chat box in the bottom right of the screen. Select a friend, chat group or create your own group from the list. Type a message into the chat box and hit Send.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Press 1 if you're under 18 years of age and need help.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.
If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.
While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.
The first step is to go to the Roblox support webs i te. The Roblox support website allows you to contact Roblox via a contact form. In the contact form, you’re required to provide your contact information and details of your issue.
Since you can’t log in to your Roblox account, select the “Account Hacked or Can’t Log in” option. You also need to select a sub-category. Select “Forgot Password” as the sub-category. Next, you need to explain the problem that you’re facing.
To recover your Roblox account without email or phone number, you need to contact Roblox via the support page. On the support page, you’ll be able to send a support request to Roblox. Once you’ve submitted a support request, wait 24 hours for Roblox’s response.
If you still have access to your email and phone number, you can reset your password by clicking on the “Forgot Password or Username?” link. The link is located on the login page of Roblox. Then, you can either use your email or phone number to reset your password.
Hacked accounts are a common problem on Roblox. This is typically due to easy-to-guess passwords and password sharing. If you’ve shared your password with another user, they might change your password, email address, or phone number. As a result, you’ll lose access to your Roblox account.
Roblox support typically takes less than 24 hours to respond. Whenever a support request is sent to Roblox, they will tackle it in order. There isn’t any particular issue that is prioritized. Hence, you can always expect to hear back from Roblox in less than 24 hours.
There are some things that you can do to secure your Roblox account. Firstly, do not share your username or password with anyone. If a user is offering something to you for free, it’s usually a scam. In addition, surveys offering your free prizes if you share your Roblox password are scams.
When a user age 12 and under signs up on Roblox, they are automatically placed on controlled privacy settings so they can only send a direct message to other users that are accepted as friends on Roblox. We give parents the ability to restrict or disable chat entirely throughout the site and in-game.
Any user can sell game passes for Robux. Accounts without a membership will get a smaller percentage of the profit than a membership. There is no such thing as a Robux Generator. If a person, website, or game tries to tell you there is one, this is a scam and should be reported via our Report Abuse system.
Roblox is completely free to join and free to download. If so inclined, users can choose to purchase Robux (our virtual currency) to buy in-game upgrades or accessories for their avatar. They can also purchase an optional “Premium” membership, which includes a Robux stipend and access to our trading and sales features.