send an email to info@roblox.com and our customer service team will help!
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
To use this feature, you must have a verified email address on your account. You can go to your Account settings page to add and verify your email address (or parent's email for Under 13 users). You can read this help article on how to verify the account email address.
You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so. The Roblox customer support team is only 19 people, and they get over 5,000 messages a day.
Age 13 or OlderLogin to your account.Go to account settings. Browser - the gear-icon located at the upper-right corner of the site. Mobile Apps - the three dots icon for More.Select the Account Info tab.Enter your correct birth date.Select Save at the bottom of the page.
If your kids or teens are asking for Robux, a good way to add a set amount to their account is through the purchase of gift cards or Premium Subscriptions, which eliminates the need for you to enter credit card details for a purchase or to add your card to the account.
David BaszuckiDavid Baszucki is the founder and CEO of Roblox. His vision is to build a platform that enables shared experiences among billions of users.
Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.
San Mateo, CaliforniaRoblox was founded in 2004. The founders were David Baszucki and Erik Cassel. The main headquarters are located in San Mateo, California.
If you’d prefer to talk to someone in person, you can call Roblox customer service at their 888-858-2569 phone number.
September 25, 2020. If you’ve played Roblox for long enough, you’ve probably encountered a problem you couldn’t solve. That’s when the support team can save the day. Their job is to help your game run better, smoother, and faster, and to make sure you have a good time playing Roblox. In this article, we’ll show you how to send Roblox Support an ...
Do note that you’ll never have to include your Roblox account password in any of the conversations you have with the Roblox Support Team. All you need to provide to identify yourself is your first name, username, and email address combination. Posting your password online could leave you vulnerable to hacking.
Although forums are something of an old concept, many still use them to communica te with other players. Plus it’s well-maintained and has its own dedicated Help section.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Press 1 if you're under 18 years of age and need help.
While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.
Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.
If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.
Verifying your email address makes it easy for you to use the Reset Password feature if you ever forget your password. On top of that your account will also get the bonus of the Verified, Bonafide, Plaidafied hat for doing so!
Log into your account (If you can't log in, try these steps for recovering your password .)
If you don't receive the email within a few minutes, check your Spam/Junk folder. If it still gives you trouble, you can also add email_validate@roblox.com to your address book/contact list and try again.
Also enable 2-Step Verification (2SV) as an added security measure to keep others out of your account. This feature can be found under the Security settings tab. See our FAQ article for more details of this great security feature.
To recover your Roblox account without email or phone number, you need to contact Roblox via the support page. On the support page, you’ll be able to send a support request to Roblox. Once you’ve submitted a support request, wait 24 hours for Roblox’s response.
If you still have access to your email and phone number, you can reset your password by clicking on the “Forgot Password or Username?” link. The link is located on the login page of Roblox. Then, you can either use your email or phone number to reset your password.
Hacked accounts are a common problem on Roblox. This is typically due to easy-to-guess passwords and password sharing. If you’ve shared your password with another user, they might change your password, email address, or phone number. As a result, you’ll lose access to your Roblox account.
The first step is to go to the Roblox support webs i te. The Roblox support website allows you to contact Roblox via a contact form. In the contact form, you’re required to provide your contact information and details of your issue.
Since you can’t log in to your Roblox account, select the “Account Hacked or Can’t Log in” option. You also need to select a sub-category. Select “Forgot Password” as the sub-category. Next, you need to explain the problem that you’re facing.
Roblox support typically takes less than 24 hours to respond. Whenever a support request is sent to Roblox, they will tackle it in order. There isn’t any particular issue that is prioritized. Hence, you can always expect to hear back from Roblox in less than 24 hours.
Instead, you’ll have to contact Roblox support for assistance. Otherwise, you won’t be able to recover your Roblox account and reset your password. In this guide, you’ll learn how to recover your Roblox account without an email or a phone number.