How to Refund Items In ROBLOX
When reporting charges make sure to provide the following:
This is what you will need to provide to their customer support:
You can do that via their online customer support or email. Their email for most inquiries is info@roblox.com. For this type of query, you can expect a response within 24 hours. If you want to request a refund because the game pass you purchased did not meet your expectations, you can reach out to the creator of that particular game pass.
You can do this by following the steps below:
Once you’re on the Roblox support form, you’ll see a “Contact Information” header.
After you’ve copied the item’s URL, you need to provide it in the support form.
The complaint for this class action defines Roblox Corporation as “an online, multiplayer virtual creation platform where users play games that were created, along with [their] for-sale content, by other users.” But it appears that Roblox does not fully review the for-sale content until after it begins selling it, and the complaint alleges that if Roblox objects to any of the items that have been sold, it simply removes them from the users’ accounts without refunding the money they paid for the items..
The complaint for this class action defines Roblox Corporation as “an online, multiplayer virtual creation platform where users play games that were created, along with [their] for-sale content, by other users.” But it appears that Roblox does not fully review the for-sale content until after it begins selling it, and the complaint alleges that if Roblox objects to any of the items that have been sold, it simply removes them from the users’ accounts without refunding the money they paid for the items..
Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:
As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.
If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...
However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .