does roblox restoration team work on weekends

by Jordane Champlin 3 min read
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What is it like to work at Roblox?

Roblox employees gather for a Town Hall in the company’s Virtual HQ space, currently decorated in honor of Women’s History Month. Through experiences like our virtual town halls, Roblox employees are at the forefront of the way people will play, work, learn, or simply socialize in the Metaverse.

What does the Roblox customer service team do?

We chatted with members of the ROBLOX Customer Service team about what they do, what you can do if you have an issue, and steps you can take to keep your account secure. Users come to us with all sorts of ROBLOX-related problems – it can be something as small as a changed password, or something as big as a hacked account.

How many tickets does Roblox respond to each week?

We respond to an average of 5,000 (!) separate tickets each week (just imagine what it’s like on holidays!). That’s a lot of tickets for a team of 19 people – luckily each of us is trained to deal with every aspect of the ROBLOX user experience.

When is Roblox’s Spring Break?

That’s the question that kicks off most of my meetings this week at Roblox, with team members excitedly discussing their plans for our version of Spring Break, which starts for all Roblox employees this week on Thursday, April 1.

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Does Roblox support reply on weekends?

Call them at 888-858-2569. Ask a parent or guardian to call them for you and put it on speakerphone so you can answer questions and ask for the help you need. You can call this number 24 hours a day, 7 days a week.

How long does it take for Roblox to respond back?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).

Can Roblox restore stolen items?

They rob the item and there is no direct way of taking it back. Roblox also does not has any kind of restrictions during the trading. It's a game bug, once the user grabs your item and runs away make sure you have the username with you. Or else it will be complicated to track down who took your items.

How long does it take for Roblox moderators to ban you?

1 day ban - 24 hours from the time the moderation was initiated. 3 day ban - 72 hours from the time the moderation was initiated. 7 day ban - 1 week from the time the moderation was initiated. Deletion - The account has been closed and can not automatically be reopened.

Does Roblox work on Sundays?

Method 1 of 3: The Roblox customer support line is available 24 hours a day, 7 days a week.

How do you get unbanned from Roblox?

How to get unbanned from RobloxContact the Roblox Appeals team via the support form. ... You must provide your email address (the one associated with the banned account). ... Under Issue Details, select the device on which you used Roblox before. ... Provide a brief statement including the reason for your appeal.More items...•

Who is the hacker in Roblox?

Introduction. Lolet is a old hacker and scripter on ROBLOX. They were seen for the first time in a YouTuber game (Bloxnite). They were hacking the game some examples were running fast, going through walls, etc.

What is Roblox phone number?

You may also contact us by phone at (888) 858-2569.

Has Roblox been hacked 2021?

Sometimes people share stories about hoaxes or hacking, like the John and Jane Doe accounts, that Roblox is shutting down, or that someone is going to hack Roblox on a specific date. These stories are not real.

What happens if you get 3 warnings on Roblox?

Generally your first ban will be about 3 and 1/2 days, so it isn't that long. If you do something really severe though, you might get banned immediately, and each time you get banned the time increases. Trying to get around bans with an alternate account will extend your ban time and may get you IP banned.

Who is Jared Valdez?

jaredvaldez4 is one of the most infamous users in Roblox history. He was infamous for popularizing the act of game plagiarism, which earned him a controversial reputation in the Roblox community.

Do Roblox warnings expire?

They don't expire, but you can revoke your warning if you contact Roblox with your email address, explaining how the warning isn't valid.

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

How long does adopt me support take to respond?

We might take a day or two to reply, so please be patient. :) PSA: Please don't trade your rare Adopt Me vehicles with strangers right now! I'm working on a full trading system that will cut down on scamming - coming in 2-3 weeks.

What is Roblox support phone number?

You may also contact us by phone at (888) 858-2569.

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

Roblox Careers

What is Roblox? Roblox is a platform where people come together virtually to share experiences. Every day, tens of millions of people from... – More

Company Updates

Tami Bhaumik VP, Civility and Partnerships spoke with Computational Social Scientist Avriel Epps-Darling for a conversation around aligning our tech future with our human experience. Moderated by David Ryan Polgar, Founder and Director of All Tech is Human, a non-profit that unites a diverse range of stakeholders to co-create a better tech future.

Can Roblox account be hacked?

Hacked accounts are an often-reported problem on ROBLOX – and overwhelmingly, it’s not because an account was actually hacked (that’s almost nonexistent), but because someone either used a password that was easy to guess, or – worse – shared their password with another user because they thought they were getting something special. (They weren’t!)

Does Roblox ask for your password?

Also, ROBLOX employees will never ask you for your password.

Does Roblox grow?

ROBLOX continues to grow larger each day – which also means that more users have questions or need help with all things ROBLOX. Luckily, our Customer Service team is highly trained in assisting our users and finding solutions to their problems in a timely manner. We chatted with members of the ROBLOX Customer Service team about what they do, what you can do if you have an issue, and steps you can take to keep your account secure.

Does Roblox work with web developers?

We also work directly with ROBLOX web developers–they’ve created an arsenal of tools to help us work more effectively. We’ve worked together on building web tools that expedite our work flow – such as programs for password and email resets, the ability to re-assign groups, and more recently a holding system that’s designed to put an end to scams on ROBLOX. All of these were created in an effort to expedite all of our work so we can find solutions for our users as quickly as possible.

What is Roblox for all ages?

Roblox offers users of all ages the ability to socialize and play games with others in the community. There are multiple opportunities to chat with others, and various games that offer different experiences from Adventure to Combat to Role Playing, and more.

What are account restrictions on Roblox?

Account Restrictions will also limit play to only games that are on a pre-approved list that has been verified as appropriate by Roblox. These games may contain some mild cartoon combat, but the list is restricted to only games that are less violent and do not feature guns.

Can you play games that are not on the restricted list?

Accounts may still see games that are not on the restricted list in search results or advertised in the ads on the site when Account Restrictions are enabled. However, these games will not be playable. Users with Account Restrictions will see a message that the game is unavailable due to account restrictions settings.

Can you see your phone number on Roblox?

Note: No user on Roblox will be able to see your phone number. Roblox does not share your phone number or contacts with any third parties. Please read this help article for more information on how phone numbers are used to find other accounts.

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5,000 Is A Big Number

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Users come to us with all sorts of ROBLOX-related problems – it can be something as small as a changed password, or something as big as a hacked account. We wear many hats in Customer Service, but the underlying goal is simple: we want to get customers the things they need to fully enjoy their ROBLOX experience. That b…
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Working with The Web Team to Make A Better Roblox

  • We also work directly with ROBLOX web developers–they’ve created an arsenal of tools to help us work more effectively. We’ve worked together on building web tools that expedite our work flow – such as programs for password and email resets, the ability to re-assign groups, and more recently a holding system that’s designed to put an end to scams on ROBLOX. All of these were …
See more on blog.roblox.com

Help Us Help You!

  • There are a few things you can do before you contact Customer Service that may actually provide you with the answers you need. Always check the ROBLOX Helppages when you have an issue – there are thousands of pages in the “Help” Section in our site, and you can use the search bar to filter your search. Hacked accounts are an often-reported problem on ROBLOX – and overwhelm…
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Feedback

  • We always want to know what we can do to help you have a better experience on ROBLOX, and though we don’t respond to every comment, we are reading them every day, all the time. Any feedback, positive or negative, is always valued. Just remember, we’re people too! We know that having problems can be frustrating and can cause some anger, but we’re just as eager to find a …
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