Roblox employees gather for a Town Hall in the company’s Virtual HQ space, currently decorated in honor of Women’s History Month. Through experiences like our virtual town halls, Roblox employees are at the forefront of the way people will play, work, learn, or simply socialize in the Metaverse.
We chatted with members of the ROBLOX Customer Service team about what they do, what you can do if you have an issue, and steps you can take to keep your account secure. Users come to us with all sorts of ROBLOX-related problems – it can be something as small as a changed password, or something as big as a hacked account.
We respond to an average of 5,000 (!) separate tickets each week (just imagine what it’s like on holidays!). That’s a lot of tickets for a team of 19 people – luckily each of us is trained to deal with every aspect of the ROBLOX user experience.
That’s the question that kicks off most of my meetings this week at Roblox, with team members excitedly discussing their plans for our version of Spring Break, which starts for all Roblox employees this week on Thursday, April 1.
Call them at 888-858-2569. Ask a parent or guardian to call them for you and put it on speakerphone so you can answer questions and ask for the help you need. You can call this number 24 hours a day, 7 days a week.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
They rob the item and there is no direct way of taking it back. Roblox also does not has any kind of restrictions during the trading. It's a game bug, once the user grabs your item and runs away make sure you have the username with you. Or else it will be complicated to track down who took your items.
1 day ban - 24 hours from the time the moderation was initiated. 3 day ban - 72 hours from the time the moderation was initiated. 7 day ban - 1 week from the time the moderation was initiated. Deletion - The account has been closed and can not automatically be reopened.
Method 1 of 3: The Roblox customer support line is available 24 hours a day, 7 days a week.
How to get unbanned from RobloxContact the Roblox Appeals team via the support form. ... You must provide your email address (the one associated with the banned account). ... Under Issue Details, select the device on which you used Roblox before. ... Provide a brief statement including the reason for your appeal.More items...•
Introduction. Lolet is a old hacker and scripter on ROBLOX. They were seen for the first time in a YouTuber game (Bloxnite). They were hacking the game some examples were running fast, going through walls, etc.
You may also contact us by phone at (888) 858-2569.
Sometimes people share stories about hoaxes or hacking, like the John and Jane Doe accounts, that Roblox is shutting down, or that someone is going to hack Roblox on a specific date. These stories are not real.
Generally your first ban will be about 3 and 1/2 days, so it isn't that long. If you do something really severe though, you might get banned immediately, and each time you get banned the time increases. Trying to get around bans with an alternate account will extend your ban time and may get you IP banned.
jaredvaldez4 is one of the most infamous users in Roblox history. He was infamous for popularizing the act of game plagiarism, which earned him a controversial reputation in the Roblox community.
They don't expire, but you can revoke your warning if you contact Roblox with your email address, explaining how the warning isn't valid.
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
We might take a day or two to reply, so please be patient. :) PSA: Please don't trade your rare Adopt Me vehicles with strangers right now! I'm working on a full trading system that will cut down on scamming - coming in 2-3 weeks.
You may also contact us by phone at (888) 858-2569.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
What is Roblox? Roblox is a platform where people come together virtually to share experiences. Every day, tens of millions of people from... – More
Tami Bhaumik VP, Civility and Partnerships spoke with Computational Social Scientist Avriel Epps-Darling for a conversation around aligning our tech future with our human experience. Moderated by David Ryan Polgar, Founder and Director of All Tech is Human, a non-profit that unites a diverse range of stakeholders to co-create a better tech future.
Hacked accounts are an often-reported problem on ROBLOX – and overwhelmingly, it’s not because an account was actually hacked (that’s almost nonexistent), but because someone either used a password that was easy to guess, or – worse – shared their password with another user because they thought they were getting something special. (They weren’t!)
Also, ROBLOX employees will never ask you for your password.
ROBLOX continues to grow larger each day – which also means that more users have questions or need help with all things ROBLOX. Luckily, our Customer Service team is highly trained in assisting our users and finding solutions to their problems in a timely manner. We chatted with members of the ROBLOX Customer Service team about what they do, what you can do if you have an issue, and steps you can take to keep your account secure.
We also work directly with ROBLOX web developers–they’ve created an arsenal of tools to help us work more effectively. We’ve worked together on building web tools that expedite our work flow – such as programs for password and email resets, the ability to re-assign groups, and more recently a holding system that’s designed to put an end to scams on ROBLOX. All of these were created in an effort to expedite all of our work so we can find solutions for our users as quickly as possible.
Roblox offers users of all ages the ability to socialize and play games with others in the community. There are multiple opportunities to chat with others, and various games that offer different experiences from Adventure to Combat to Role Playing, and more.
Account Restrictions will also limit play to only games that are on a pre-approved list that has been verified as appropriate by Roblox. These games may contain some mild cartoon combat, but the list is restricted to only games that are less violent and do not feature guns.
Accounts may still see games that are not on the restricted list in search results or advertised in the ads on the site when Account Restrictions are enabled. However, these games will not be playable. Users with Account Restrictions will see a message that the game is unavailable due to account restrictions settings.
Note: No user on Roblox will be able to see your phone number. Roblox does not share your phone number or contacts with any third parties. Please read this help article for more information on how phone numbers are used to find other accounts.