For more information and to get the process started, contact Customer Support. To be eligible for account restores, we require that you have an authenticator app set up to protect your account. Also, you must notify Roblox within 30 days of the account being compromised.
Also, you must notify Roblox within 30 days of the account being compromised. Unfortunately, if we are not notified within this time, we are not typically able to recover the account’s inventory. Roblox does not support and can not enforce or recover inventory for players making deals for items or currency outside of our official systems.
If you lost items or currency on your account. Hacked accounts are eligible for a one-time recovery of inventory lost, or their approximate value. Note that Roblox does not have a feature that allows us to revert an individual account to a previous state, but we still work to recover what we can to the best of our ability.
Hacked accounts are eligible for a one-time recovery of inventory lost, or their approximate value. Note that Roblox does not have a feature that allows us to revert an individual account to a previous state, but we still work to recover what we can to the best of our ability.
If you've accidentally downloaded something from a bad site, this could allow your account to be compromised again. Run a full virus scan on your computer to remove harmful files and programs. Restart your computer and run the scan one more time to be safe. Any browser extensions installed should be removed.
Roblox does not support and can not enforce or recover inventory for players making deals for items or currency outside of our official systems. You should never make a trade or purchase outside the system because the other person could trick you and back out. You can read more about Player Trading Scams.
Compromised accounts are eligible for a one-time recovery of inventory lost, or their approximate value. Note that Roblox does not have a feature that allows us to revert an individual account to a previous state, but we still work to recover what we can to the best of our ability. For more information and to get the process started, contact Customer Service.