how can i contact roblox customer service

by Grayson Pagac 8 min read
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Does Roblox have a support number?

You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?

How do I get in contact with Roblox?

If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.

Does Roblox respond to customer service?

How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.

Can you email Roblox support directly?

send an email to info@roblox.com and our customer service team will help!

What is Roblox's email?

info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

How do I text Roblox?

Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.

How long does it take for Roblox customer support to reply?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

How do you message a Roblox admin?

Sending a Message To send a message, go to your Friends section and click on your friend's name. This will take you to their profile. Press the Message button in the box at the top of the page that contains their username and friends and followers information.

How do I get a refund on Roblox?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Can I visit Roblox headquarters?

Please don't visit the address as it is a private home, not a business. How can I work for Roblox? Need more help? Contact support here.

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

How do I get a refund from Robux?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Is Roblox OK for 7 year old?

Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.

Where is Roblox located?

San Mateo, CaliforniaRoblox was founded in 2004. The founders were David Baszucki and Erik Cassel. The main headquarters are located in San Mateo, California.

How to contact Roblox customer service?

1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.

What is Roblox game?

Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.

How old do you have to be to call Roblox?

Press 1 if you're under 18 years of age and need help.

Does Roblox have an email address?

While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.

Can you get a stolen Roblox account back?

Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.

Can you talk to Roblox support over the phone?

If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.

How to Contact Roblox

Listed below are our top recommendations on how to get in contact with Roblox. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Roblox.

Too many updates not enough big fixes

Roblox is fun to play, recently the app has been updated and I’m sure that I’m not the only one with these problems. First I thought maybe it was just a simple bug because I started noticing when I go to users profile to try and follow them on my mobile app it just won’t let me click it.

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We give you a virtual credit card so you don't give up your real card info.

Common causes why Roblox users contact Customer Support

There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:

How to contact Roblox Support

There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.

Send questions to their social media accounts

For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:

How to contact Roblox support?

If you’d prefer to talk to someone in person, you can call Roblox customer service at their 888-858-2569 phone number.

When will Roblox support be available in 2020?

September 25, 2020. If you’ve played Roblox for long enough, you’ve probably encountered a problem you couldn’t solve. That’s when the support team can save the day. Their job is to help your game run better, smoother, and faster, and to make sure you have a good time playing Roblox. In this article, we’ll show you how to send Roblox Support an ...

Do you have to include your Roblox password?

Do note that you’ll never have to include your Roblox account password in any of the conversations you have with the Roblox Support Team. All you need to provide to identify yourself is your first name, username, and email address combination. Posting your password online could leave you vulnerable to hacking.

Is Roblox still using the community forums?

Although forums are something of an old concept, many still use them to communica te with other players. Plus it’s well-maintained and has its own dedicated Help section.

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