how can i return a purchase on roblox catalog

by Miss Katherine McGlynn V 6 min read
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  • Log into your account
  • Open the details of the item you want to get refunded for
  • Copy the name of the item
  • Find the developer’s account
  • Message them with Refund and the name of the item

At this time, there is not a way to get Robux back once you have made a purchase. We recommend that you read the item's description to understand what the item is like and use our Try On feature before completing your purchase. This includes accidental purchases, lost and unused items from Avatar Shop and Experiences.

How to refund items in ROBLOX to get Robux back?

In this guide, you’ll learn how to refund items in Roblox to get your Robux back. To refund items in Roblox, you need to go to the Roblox support form. In the Roblox support form, enter your contact information, copy the item’s URL and paste it in the “Description of issue” field.

What can you buy with Robux on Roblox?

On Roblox, you can buy items with Robux in the avatar shop. The avatar shop contains clothing, accessories, gear, and more. Whenever you buy an item, it will be added to your inventory.

What happens if you accidentally buy Robux on Roblox?

If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux. Roblox has a feature that prevents accidental purchases. The feature is a pop-up window that asks you to confirm your purchase. In the future, before you buy an item, you can try it on first.

How do I report an issue with a Roblox item I purchased?

There's Something Wrong With my Item! If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.

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Can you get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...

Can you refund Roblox?

However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.

Returning Values

The keyword return can be used to take information from a function, and allow it to be used wherever the function was called originally. If your friend asked you for something in another room, you would go get it and bring it back. When a function is called, the script goes to the function, and then returns with a value.

How return Works

return ends the function, causing the script to go back to where the function was called originally. This allows a returned value of one function to be used inside a second function. Test this out with print ().

Storing Returned Values

Variables can also be used to call functions and store the values received from a function. In this case, a variable will be used to run makeCake () and receive a cake in game.

Returning Multiple Values

Sometimes you may want multiple values returned from a function. An in-game example would be returning how many wins, losses, and ties, a player has.

How to check your refund status on Roblox?

You can check your refund status by reaching out to Roblox via email. For this and any kind of questions, you can email them at info@roblox.com. If it is a query that does not require further investigation, Roblox customer support should respond within 24 hours, but sometimes it can take up to seven days.

How long does it take to get a refund on Roblox?

Roblox will not consider refund requests after 45 days from the purchase. If you make an accidental purchase, Roblox advises using the pop-up window that asks you to confirm the purchase. They have taken steps to prevent accidental purchases, and do not guarantee they will refund you if you make a mistake in the process.

What is Roblox currency?

Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform. You can only buy Robux currency with real money or earn it while playing games, but what happens when for whatever reason, ...

How to trade Robux?

Click on the three dots in the top right corner. Select Trade Items. Choose the items from the window you wish to trade away. Select the items you want to trade for. Click on the Make Offer. Confirm that you want to submit the offer. There is no system to transfer Robux currency.

Does Roblox give refunds?

Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions. It is best to double-check how much Robux you need and are willing to spend before completing the purchase.

Can you get a refund on Roblox?

According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it: Gather as much information as possible about the item you want to have refunded.

Does DoNotPay work on Roblox?

Since Roblox approves exceptions, DoNotPay can increase your chances of getting a refund by gathering evidence on your behalf. The app also faxes your refund request to your bank and sends a document with all pertinent Visa and Mastercard codes, which are important for the dispute.

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