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Click Forgot Password or Username. If you want to use phone number to recover your account, please click Use phone number to reset password. Enter your email and click Submit. Then, open the email from Roblox and click Reset Password. 3. Contact Customer Service
Once Roblox support contacts you via email, you'll need to be able to prove the account belongs to you. Here are some tips for that process: When filling out the form, use the email address you used to sign up for Roblox. Even if the hacker changed the email address on the account, Roblox can still see your original signup info.
First, you use that same email to contact ROBLOX’s support email address. Message them and say why you contacted them, and remember to tell them the account username. Soon after, a reply with a ticket number will appear. Copy and paste your message above the line indicated in the reply.
Even if the hacker changed the email address on the account, Roblox can still see your original signup info. If you ever bought anything in Roblox, be prepared to answer questions about the amounts of purchase, credit card info, and PayPal account.
To be eligible for account restores, we require that you have an authenticator app set up to protect your account. Also, you must notify Roblox within 30 days of the account being compromised. Unfortunately, if we are not notified within this time, we are not typically able to recover the account's inventory.
Usually 1-3 business days, but up to a week. What if the hacker changed the password, and I'm not verified? The mods may still be able to get back your hacked account if you provide them with enough information, like the email used for creation, the first password, the first username (if changed), etc.
0:258:15How to get unbanned on roblox! (Account Deleted Appeal Request)YouTubeStart of suggested clipEnd of suggested clipI think it's longer than a month then it will actually just be deleted forever and appeals won'tMoreI think it's longer than a month then it will actually just be deleted forever and appeals won't work.
If you're having issues logging in, try the following solutions: Make sure that your device's date and time are set correctly. If they're not correct, update them in your device's settings.
To regain access to your account, please type in your email or phone number and click the submit button on this page. If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support.
Serious or repeated violations of the Terms of Service and/or violation of federal law will immediately result in account deletion.
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status.
How to get unbanned from RobloxContact the Roblox Appeals team via the support form. ... You must provide your email address (the one associated with the banned account). ... Under Issue Details, select the device on which you used Roblox before. ... Provide a brief statement including the reason for your appeal.More items...•
Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week.
October 30, 2021 status.roblox.com reports "We believe we have identified an underlying internal cause of the outage. We're in the process of performing the necessary engineering and maintenance work to get Roblox back up and running.
What happens when Account Restrictions are enabled? Enabling Account Restrictions will lock an account's Contact Settings so that no other user can send messages, chat in-app or in-experience, or find the account by its phone number.
0:332:05How to Recover Roblox Account Without Email or Password - 2022YouTubeStart of suggested clipEnd of suggested clipSupport all right so to get started the first thing we need to do is go to roblox.com. Either on ourMoreSupport all right so to get started the first thing we need to do is go to roblox.com. Either on our computer or our phone. And try to log into our account. Once you get to the login screen here
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
The first and easiest way to delete your Roblox account is to email its support staff at info@roblox.com and request that it be deleted. To save time, you should also include your name, email, and address for ID verification, since they won't delete an account without being sure it's yours.
You may also contact us by phone at (888) 858-2569.
Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week.
Losing an account can be scary. Don't worry — we're here to help! Follow the steps below, then be sure to read how to protect yourself in the future.
Let's look at some steps to take for getting your account back on track.
If resetting doesn't work and you need help getting back into your account, contact Customer Support.
Compromised accounts are eligible for a one-time recovery of inventory lost, or their approximate value. Note that Roblox does not have a feature that allows us to revert an individual account to a previous state, but we still work to recover what we can to the best of our ability.
Roblox is a massively multiplayer online game creation platform developed by Roblox. The platform allows users to design their own games, items, T-shirts and clothes, and play various different types of games created by themselves and other developers.
Before proceeding Roblox account recovery, please get rid of any malware first. Otherwise, the hacker will get your account and password again.
After recovering your account, to prevent Roblox account hacked issue from happen again, you can enable 2-step verification. Here is the guide: