First reboot your computer and try to play. Sometimes this may be all that is needed to solve Roblox or Roblox Studio related problems. Check Your Proxy Settings If the above steps did not solve your Roblox Studio problem, it is possible that you may need to make sure that your computer isn't trying to connect through a proxy server.
Full Answer
Why can't I play Roblox games?
Browser Add-Ons/Extensions can cause a number of issues, and in particular, Ad-blockers can stop a game from fully loading. For more information on how to do this, please click here. Make Sure the Appropriate Ports are Open. The ports that Roblox uses is dependent on the Operating System used.
What do I do if I have trouble playing Roblox?
If you have any trouble playing Roblox, please review the following information. Roblox is not being found by your browser – “cannot find Roblox” Endless Install Loop – player is directed to install Roblox, even after they have done so Roblox or Roblox Studio crashes when trying to connect to an online game, or when opening a place
What are some of the symptoms of Roblox not working?
Some Common Symptoms. Roblox is not being found by your browser – “cannot find Roblox”. Endless Install Loop – player is directed to install Roblox, even after they have done so. Roblox or Roblox Studio crashes when trying to connect to an online game, or when opening a place.
How to fix Roblox add-ons not working on Windows 10?
To see if this is the case for you, try disabling all of your Add-Ons. If the issue resolves, try re-enabling them one at a time until your issue starts occurring again. Once the problem starts back up, you should have found the one that is incompatible with Roblox.
General Desktop Roblox Issues
If you have any trouble playing Roblox, please review the following information.
What to Do
Please try each step below, one at a time, in order. If one solution doesn't work, move on to the next!
To Minimize Future Problems
Always ensure that all programs are closed on your computer before installing or updating Roblox.
What port does Roblox use?
The ports that Roblox uses is dependent on the Operating System used. The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly.
What is the port range for Roblox?
The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly. Note: If you're a school administrator and you would like to allow Roblox access to your classroom, please also review this help article for additional information.
Clear Your Temporary Internet Files and Cookies
The following links will help you to remove the temporary internet files (also referred to as "cache") and cookies for the major PC web browsers. Please be sure to do this for any browser you wish to launch Roblox from. (Roblox does not support Internet Explorer)
For Windows 10
If you have Windows 10, then Temporary Internet Files are in the following location (note that on your PC they can be on other drive instead of drive C):
For Windows 7 and 8
If you have Windows 7 or Windows 8 then Temporary Internet Files are in these locations (note that they can be on another drive instead of drive C):
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