When you lose connection to the "Roblox" server, your game will freeze and you will see either "Could not connect" or the "ID 14 failure." Both of these error messages mean that your connection to the server timed out. When you lose connection, your computer will continue to send small packets of data to the server in hopes of reestablishing the connection. At this point, you should check your modem or router to ensure that your Internet connection is working properly.
To do so, click "Start," type "firewall" into the search bar and press "Enter." Click "Inbound Rules" once Windows Firewall opens and then click "New Rule" located on the right-hand side of the window. Click the "Program" radio button and then click "Next." Click the "Browse" button, navigate to the "Roblox" folder in "Program Files" and then double-click "Roblox.exe." Click "Next," click the "Allow connection" radio button and then click "Next" again. Type a name for the new rule and then click "OK."
When you lose connection, your computer will continue to send small packets of data to the server in hopes of reestablishing the connection. At this point, you should check your modem or router to ensure that your Internet connection is working properly. Advertisement.
If you attempt to play the game on other browsers, you will experience frequent connection and stability issues. Additionally, while the game will run on a dial-up connection, you may have connectivity problems when you play on large maps.