If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
You may also contact us by phone at (888) 858-2569.
send an email to info@roblox.com and our customer service team will help!
How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.
Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
Hello! Email appeals@roblox.com if you have an issue with a ban or warning.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
Sending a Message To send a message, go to your Friends section and click on your friend's name. This will take you to their profile. Press the Message button in the box at the top of the page that contains their username and friends and followers information.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
Remain inactive for a year Roblox deletes idle accounts in order to free up space on its servers for new players. If you don't log in to your account for one year, it will be deleted for you.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
Players around the globe are having trouble accessing their favorite Roblox games due to an outage, causing Roblox to be down on May 4, 2022. Roblox is aware of the issue and has issued a statement via its official Twitter account. The Official Roblox Status website has classed this issue as a service disruption.
Roblox Support (also known as Roblox Customer Care) is a system in which a player can email Roblox staff for help and get a response from them. Players receive customer support tickets soon after sending their request.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Send your question to info@Roblox.com. While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though.
Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username. If you are younger than 13, you'll have to use your parent's email address. Confirm your email address by entering it twice and check the spelling to confirm that it's correct.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Wait for a response or additional explanation. Roblox doesn't offer live support, so you may need to wait some time for a response. Be patient, and be prepared to answer any questions about additional information that customer support may need to assist you.
Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.
Press 1 if you're under 18 years of age and need help.
Aside from the two methods mentioned above, players can also dial the Roblox phone number 1-888-858-2569 in order to speak to a live customer support representative. This method is convenient especially if you need further assistance with your bills in Roblox or you have complicated concerns that are easier to connect with a live representative than sending an email or using the form. The customer support contact number is available 24 hours a day, 7 days a week. A voice message will provide the instructions and options on what number to press next for your specific concern.
Similar to other gaming platforms, Roblox Support has a designated email address ( info@Roblox.com) where you can send your questions and other concerns regarding your account.
For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:
Roblox is the ultimate virtual universe that lets you create, share experiences#N#with friends, and be anything you can imagine. Join millions of people and#N#discover an infinite variety of immersive experiences created by a global#N#community...
Pulling issues faced by users like you is a good way to draw attention of Roblox to your problem using the strength of crowds.
If you are a Roblox customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Roblox.