You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?
send an email to info@roblox.com and our customer service team will help!
How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
Roblox Support is not a great service. A lot of problems that users are faced with don't get solved by Support, and instead get shot down after a few replies. Most answers are unhelpful, often being copy pasted responses. This has lead to many users assuming Support is ran by bots.
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
1:334:21What To Do With Roblox Support Ticket - YouTubeYouTubeStart of suggested clipEnd of suggested clipSupport ticket they let you know that for every request they do ask that you include thisMoreSupport ticket they let you know that for every request they do ask that you include this information. And that way they can kind of try to figure out what the issue is with your account.
Dial Roblox Customer Service Toll-free customer service is available on 888-858-2569. If you're under the age of 18, have an adult assist you in making the call. That way, they'll be able to speak with someone on your behalf.
Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
David BaszuckiDavid Baszucki is the founder and CEO of Roblox. His vision is to build a platform that enables shared experiences among billions of users.
There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:
There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.
For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:
In order for a player to contact Roblox Support they must go to https://www.roblox.com/support and fill out the form. They can ask for help if they forgot their password, their account got hacked, billing and payment questions, and much more.
Although no longer suggested or preferred by Roblox, the player can email info@roblox.com to get help or get questions answered, although it is ultimately similar to using the website version of support.
Players have reported that many of the messages generated by support staff appear like generic pre-filled messages.
If you’d prefer to talk to someone in person, you can call Roblox customer service at their 888-858-2569 phone number.
September 25, 2020. If you’ve played Roblox for long enough, you’ve probably encountered a problem you couldn’t solve. That’s when the support team can save the day. Their job is to help your game run better, smoother, and faster, and to make sure you have a good time playing Roblox. In this article, we’ll show you how to send Roblox Support an ...
Although forums are something of an old concept, many still use them to communica te with other players. Plus it’s well-maintained and has its own dedicated Help section.
Do note that you’ll never have to include your Roblox account password in any of the conversations you have with the Roblox Support Team. All you need to provide to identify yourself is your first name, username, and email address combination. Posting your password online could leave you vulnerable to hacking.