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Contact Roblox here if you have a question or looking for help. Please use the links below or drop us a line. We’d love to hear from you!
Method 3 Method 3 of 3: Using the Roblox Support Form Online
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.
You may also contact us by phone at (888) 858-2569.
info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.
send an email to info@roblox.com and our customer service team will help!
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours.
Open Roblox and log in. Select the blue chat box in the bottom right of the screen. Select a friend, chat group or create your own group from the list. Type a message into the chat box and hit Send.
0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically if you're on mobile. And you can either go to billing. And you can go to help pages rightMoreBasically if you're on mobile. And you can either go to billing. And you can go to help pages right here billing help pages or you can just go to selling settings.
Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions. It is best to double-check how much Robux you need and are willing to spend before completing the purchase.
Though the current exchange rate of Robux to USD is $0.0035, this website automatically picks up the latest exchange rate and calculates accordingly.
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
Hello! Email appeals@roblox.com if you have an issue with a ban or warning.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Press 1 if you're under 18 years of age and need help.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.
If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.
While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.
Roblox is a great community of players and developers of many ages, and we like to encourage a safe and fun environment for everyone. If you see other users breaking the rules, we have tools in place to help you report any inappropriate behavior.
Use the Report Abuse feature in an experience to report the specific chat or other content that violates Roblox rules. It sends the information directly to our moderators and allows them to see what the other user is doing wrong.
If you find users or content breaking the Roblox rules, use the Report Abuse feature located throughout the apps to report this to our moderators. There are different ways to report based on what is being reported, but anything you see can be reported.
On 14 Dec, I made two purchaees of 800 Robox using 2 different methods (Paypal and Visa Debit Card). Only one transcation was credited to my son's account (snakefighter123321). I went through the 'help' process but it hasn't been resolved since 14 Dec which i find unreasonable.
I'm sorry to complain but, in Roblox Welcome to Bloxburg.
Roblox is not allowing me onto any servers. It doesn't matter if I uninstall and reinstall the app, I still can't join. This is just frustrating because I use to never have problems with Roblox but now it just sucks. I don't know if this is happening to anyone else, but if someone could please fix this, it would be appreciated.
I am complaining about inappropriate content on AdoptMe. My child was just playing the game and asked me 'what is pan? What is gender fluid?'.
My daughter lost everything in this game on 12/8 because someone came by with a reaper and slashed her and all her inventory is gone. Someone needs to fix this now and not allow for these kind of hackers to get into these games. You are becoming a very poorly run company but maybe you have been all along.
Everytime I try to log in a account I have it dose not work. It just keep loading and loading it loads over a hour and more and it just never works.
i got 1, 600 robuxs which was both 20 dollars after i got other one at 11 and i never got my other 800 because i never bought it now i only have 13 left if i would have gotten the other it would be 813 but i never got it the first ones i bought were at 10:03 they other one was at 11 and i never got none i wanna know why did i get scammed if i didnt buy them!if its a issues what can do about it.