how do i contact roblox

by Kiana Emard 4 min read
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How to Contact Roblox Using the Roblox Support Form Online

  1. Visit the Roblox support page to use the fillable form.
  2. Fill in your contact information at the top.
  3. Select the platform you use and the category of your question.
  4. Describe your issue or concern at the bottom of the page.

If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.

Full Answer

How do you get in touch with Roblox?

Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.

Can I email Roblox support?

send an email to info@roblox.com and our customer service team will help!

Does Roblox have a support number?

You may also contact us by phone at (888) 858-2569.

Does Roblox respond to customer service?

Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.

What is Roblox's official email?

info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

How long does it take for Roblox to respond?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).

How do I get a refund from Robux purchases?

This is what you need to do to request a Roblox refund online:Log into your account.Open the details of the item you want to get refunded for.Copy the name of the item.Find the developer's account.Message them with Refund and the name of the item.

How do I get a refund on Roblox mobile?

0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically if you're on mobile. And you can either go to billing. And you can go to help pages rightMoreBasically if you're on mobile. And you can either go to billing. And you can go to help pages right here billing help pages or you can just go to selling settings.

Where can I file a complaint on Roblox?

Business Response For assistance please reach out to the Roblox Customer Support team directly by filling out a contact form at roblox.com/support and choosing the appropriate topics.

How do I send a report to Roblox?

Reporting app chat Select the button next to the user name that looks like the three dots, then Report. Select the red Report button to continue to the report form then fill it out and select the green Report Abuse button.

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

Do you need an email for Roblox?

To use this feature, you must have a verified email address on your account. You can go to your Account settings page to add and verify your email address (or parent's email for Under 13 users). You can read this help article on how to verify the account email address.

How do I get my Roblox account unbanned?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

How do I get a refund from Robux?

0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically if you're on mobile. And you can either go to billing. And you can go to help pages rightMoreBasically if you're on mobile. And you can either go to billing. And you can go to help pages right here billing help pages or you can just go to selling settings.

How do you send an appeal on Roblox?

Hello! Email appeals@roblox.com if you have an issue with a ban or warning.