send an email to info@roblox.com and our customer service team will help!
You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?
How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
Email appeals@roblox.com if you have an issue with a ban or warning.
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
If you're having issues logging in, try the following solutions: Make sure that your device's date and time are set correctly. If they're not correct, update them in your device's settings.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
Players around the globe are having trouble accessing their favorite Roblox games due to an outage, causing Roblox to be down on May 4, 2022. Roblox is aware of the issue and has issued a statement via its official Twitter account. The Official Roblox Status website has classed this issue as a service disruption.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
Roblox Support (also known as Roblox Customer Care) is a system in which a player can email Roblox staff for help and get a response from them. Players receive customer support tickets soon after sending their request.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Send your question to info@Roblox.com. While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though.
Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username. If you are younger than 13, you'll have to use your parent's email address. Confirm your email address by entering it twice and check the spelling to confirm that it's correct.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Wait for a response or additional explanation. Roblox doesn't offer live support, so you may need to wait some time for a response. Be patient, and be prepared to answer any questions about additional information that customer support may need to assist you.
Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.
Press 1 if you're under 18 years of age and need help.
If you’d prefer to talk to someone in person, you can call Roblox customer service at their 888-858-2569 phone number.
If you’d prefer to talk to someone in person, you can call Roblox customer service at their 888-858-2569 phone number. This will allow you to check any issues you have off your list without having to wait for an email response.
That’s when the support team can save the day. Their job is to help your game run better, smoother, and faster, and to make sure you have a good time playing Roblox.
The Roblox Developer Forum is a great place to start if you have problems using a particular new update or feature. It’s run directly by the makers of the game, and you can easily search the forum for issues similar to your own. You can also contribute to solving the issue you have by providing any data or feedback about your problem.
Do note that you’ll never have to include your Roblox account password in any of the conversations you have with the Roblox Support Team. All you need to provide to identify yourself is your first name, username, and email address combination. Posting your password online could leave you vulnerable to hacking.
Although forums are something of an old concept, many still use them to communica te with other players. Plus it’s well-maintained and has its own dedicated Help section.
Hopefully, this article has helped you contact Roblox and fix your issues. Roblox is a great game and it would be a shame to have that gameplay soured by some minor problems. If all else fails, you can use the Roblox community for any additional help and maybe even make some new friends along the way.
Similar to other gaming platforms, Roblox Support has a designated email address ( info@Roblox.com) where you can send your questions and other concerns regarding your account.
Aside from the two methods mentioned above, players can also dial the Roblox phone number 1-888-858-2569 in order to speak to a live customer support representative. This method is convenient especially if you need further assistance with your bills in Roblox or you have complicated concerns that are easier to connect with a live representative than sending an email or using the form. The customer support contact number is available 24 hours a day, 7 days a week. A voice message will provide the instructions and options on what number to press next for your specific concern.
For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts: