how do i dispute a charge on roblox

Is it possible to get a refund on Roblox?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

How do you cancel a purchase on Roblox?

Browser App: How to CancelBe logged into the account where the membership was bought.Open the gear icon in the upper right.Open Settings.Open Billing.Click the Cancel Renewal button and follow prompts until the subscription is completely canceled.

How do I get my Robux back if I accidentally bought something?

This is what you need to do to request a Roblox refund online:Log into your account.Open the details of the item you want to get refunded for.Copy the name of the item.Find the developer's account.Message them with Refund and the name of the item.

Why is Roblox taking money out of my account?

Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account(s). Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases.

How much is $1 in Robux?

Though the current exchange rate of Robux to USD is $0.0035, this website automatically picks up the latest exchange rate and calculates accordingly.

How do you see your payment history on Roblox?

Log into your account. Click on the Robux balance at the upper-right corner of your screen. Go to the “My Transactions” page. Click on “Currency Purchases” and organize by period to find out all about your past purchases.

What is the Roblox customer service number?

You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?

Why when I try to buy Robux It says this purchase was not completed?

Check to make sure you are logged into the correct Roblox account that made the purchase. If you are certain you are logged into the correct Roblox account, tap on the product again, but do not complete the purchase.

What can I do to prevent this?

Register the correct billing information with the card provider. You can do this by visiting the card company's website or calling the customer service number on the card.

I put the right information but it's still declined

Some credit cards may not be accepted by our system as part of fraud prevention measures. We apologize for any inconvenience and appreciate your understanding.

How Does a Cardholder Dispute a Charge?

For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. Usually, there will be a straightforward and user-friendly way to dispute a charge over the phone, on the web, or through their online banking app.

What Happens After a Dispute is Filed?

If a dispute is accepted by the issuer and becomes a chargeback, the bank will reverse the disputed charge, which may come in the form of a temporary credit that becomes permanent once the chargeback is accepted by the acquirer.

What Are Valid Reasons to Dispute a Charge?

There are several valid reasons why you might need to ask for a chargeback:

Why Should You Avoid Filing a Chargeback If At All Possible?

If a merchant is in the process of working with you to try to resolve an issue, filing a chargeback is the nuclear option. To the cardholder, it may seem essentially the same as getting a refund, but for the merchant, chargebacks are much more costly and harmful than refunds