how do i email roblox support

by Eleazar Schuppe 6 min read
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send an email to info@roblox.com and our customer service team will help!Aug 17, 2016

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Does Roblox have email?

Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

Does Roblox respond to customer service?

How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.

How do I contact a Roblox account?

If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.

How long does it take for Roblox support to email back?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours.

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

How do I text Roblox?

Send direct messages in RobloxOpen your Friends screen and select the name of the person you want to message.Select Message from the new page.Type the message and hit Send.

Is Roblox OK for 7 year old?

Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.

How do you submit a support ticket on Roblox?

1:334:21What To Do With Roblox Support Ticket - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd last name billing email address if there are any charges on your account. And then how you paid.MoreAnd last name billing email address if there are any charges on your account. And then how you paid. So you don't need to fill out all of them. But try to fill out as much as you can and then reply.

How long does it take for a Roblox account to get deleted?

Remain inactive for a year Roblox deletes idle accounts in order to free up space on its servers for new players. If you don't log in to your account for one year, it will be deleted for you.

How long does it take Roblox to ban?

1 day ban - 24 hours from the time the moderation was initiated. 3 day ban - 72 hours from the time the moderation was initiated. 7 day ban - 1 week from the time the moderation was initiated. Deletion - The account has been closed and can not automatically be reopened.

Is Roblox support good?

Roblox Support is not a great service. A lot of problems that users are faced with don't get solved by Support, and instead get shot down after a few replies. Most answers are unhelpful, often being copy pasted responses. This has lead to many users assuming Support is ran by bots.

Does Roblox support help?

send an email to info@roblox.com and our customer service team will help!

Is Roblox support good?

Roblox Support is not a great service. A lot of problems that users are faced with don't get solved by Support, and instead get shot down after a few replies. Most answers are unhelpful, often being copy pasted responses. This has lead to many users assuming Support is ran by bots.

How long does adopt me support take to respond?

We might take a day or two to reply, so please be patient. :) PSA: Please don't trade your rare Adopt Me vehicles with strangers right now! I'm working on a full trading system that will cut down on scamming - coming in 2-3 weeks.

How does Roblox support work?

Roblox Support (also known as Roblox Customer Care) is a system in which a player can email Roblox staff for help and get a response from them. Players receive customer support tickets soon after sending their request.

How to contact Roblox customer service?

1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.

How old do you have to be to call Roblox?

Press 1 if you're under 18 years of age and need help.

What is Roblox game?

Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.

Can you get a stolen Roblox account back?

Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.

Can you talk to Roblox support over the phone?

If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.

Does Roblox have an email address?

While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.

Common causes why Roblox users contact Customer Support

There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:

How to contact Roblox Support

There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.

Send questions to their social media accounts

For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:

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