how do i get my money back from roblox

by Harold DuBuque Published 3 years ago Updated 2 years ago 10 min read

^{Follow the steps in the list below:}

Select Get Protected under the Chargeback category
Enter your bank’s details
Add the merchant (Roblox)
Type in the details of the payment
Verify your personal data
Choose to send the demand letter yourself or have DoNotPay do it for you

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Can You refund Robux on Roblox?

Roblox does not offer a possibility of a refund or exchange of Robux at this time. They do say that some exceptions can be made at their own discretion. This means that even though there is no obligation for Roblox to refund anything, they are willing to take some cases into consideration.

How to refund Robux within minutes [top hacks]?

How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.

How to get Robux refunds on Roblox?

When reporting charges make sure to provide the following:

List of the charges by date and amount
Billing Name
Last four digits of the Credit/Debit Card used
PayPal account email address
Google Play purchase numbers (GPA.###)
Roblox username (if known)
Any attachments must be in .jpg or .png format to be viewed

Can you return stuff on Roblox?

You can do that via their online customer support or email. Their email for most inquiries is info@roblox.com. For this type of query, you can expect a response within 24 hours. If you want to request a refund because the game pass you purchased did not meet your expectations, you can reach out to the creator of that particular game pass.

See more

Can you get refund on Roblox?

Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions. It is best to double-check how much Robux you need and are willing to spend before completing the purchase.

How do I get a refund from spent Robux?

0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipOkay guys so once you are on roblox you're going to want to hit this gear. Icon. If you're on mobileMoreOkay guys so once you are on roblox you're going to want to hit this gear. Icon. If you're on mobile hit go to your settings. Basically if you're on mobile. And you can either go to billing. And you

How do you reverse a payment on Roblox?

Browser App: How to CancelBe logged into the account where the membership was bought.Open the gear icon in the upper right.Open Settings.Open Billing.Click the Cancel Renewal button and follow prompts until the subscription is completely canceled.

What is Roblox support phone number?

You may also contact us by phone at (888) 858-2569.

How do I email Roblox for help?

send an email to info@roblox.com and our customer service team will help!

How do you refund on Roblox 2020?

0:324:05How To Refund Items on Roblox! (2021) *WORKING METHODYouTubeStart of suggested clipEnd of suggested clipWith number two snap on the three spots in the upper left corner. Number three select trade itemsMoreWith number two snap on the three spots in the upper left corner. Number three select trade items number four pick the things from the window you wish to exchange.

Does Roblox save credit card info?

Financial information is not accessible via user accounts and only partial billing information is stored by Roblox for verification purposes.

Will Google pay refund money if scammed?

You can dispute fraudulent transactions made with your Google Pay account. You can also cancel some payments.

How to check your refund status on Roblox?

You can check your refund status by reaching out to Roblox via email. For this and any kind of questions, you can email them at info@roblox.com. If it is a query that does not require further investigation, Roblox customer support should respond within 24 hours, but sometimes it can take up to seven days.

What is Roblox currency?

Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform. You can only buy Robux currency with real money or earn it while playing games, but what happens when for whatever reason, ...

How long does it take to get a refund on Roblox?

Roblox will not consider refund requests after 45 days from the purchase. If you make an accidental purchase, Roblox advises using the pop-up window that asks you to confirm the purchase. They have taken steps to prevent accidental purchases, and do not guarantee they will refund you if you make a mistake in the process.

How to trade Robux?

Click on the three dots in the top right corner. Select Trade Items. Choose the items from the window you wish to trade away. Select the items you want to trade for. Click on the Make Offer. Confirm that you want to submit the offer. There is no system to transfer Robux currency.

Does DoNotPay work on Roblox?

Since Roblox approves exceptions, DoNotPay can increase your chances of getting a refund by gathering evidence on your behalf. The app also faxes your refund request to your bank and sends a document with all pertinent Visa and Mastercard codes, which are important for the dispute.

Does Roblox give refunds?

Can you get a refund on Roblox?

According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it: Gather as much information as possible about the item you want to have refunded.

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.

2. Enter your contact information

Once you’re on the Roblox support form, you’ll see a “Contact Information” header.

4. Describe your issue & submit the form

After you’ve copied the item’s URL, you need to provide it in the support form.