how do i refund roblox items

by Bernice Roob Published 2 years ago Updated 2 years ago 3 min read

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Full Answer

How to get Robux back from item?

This is what you need to do to request a Roblox refund online:

Log into your account
Open the details of the item you want to get refunded for
Copy the name of the item
Find the developer’s account
Message them with Refund and the name of the item

How to get Robux refunds on Roblox?

When reporting charges make sure to provide the following:

List of the charges by date and amount
Billing Name
Last four digits of the Credit/Debit Card used
PayPal account email address
Google Play purchase numbers (GPA.###)
Roblox username (if known)
Any attachments must be in .jpg or .png format to be viewed

How to refund Robux within minutes [top hacks]?

How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.

Is it possible to get a refund on Roblox?

Gather as much information as possible about the item you want to have refunded
Make sure to include all of it in the email body
Send your request to info@roblox.com

2. Enter your contact information

Once you’re on the Roblox support form, you’ll see a “Contact Information” header.

4. Describe your issue & submit the form

After you’ve copied the item’s URL, you need to provide it in the support form.

Can you get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...

Can you refund Roblox?

However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.