how do i write an email to the roblox support

by Cleo Jakubowski 8 min read
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send an email to info@roblox.com and our customer service team will help!Aug 17, 2016

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How do you contact Roblox support?

Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week.

Does Roblox respond to customer service?

How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.

How do you complain to Roblox?

Dial Roblox Customer Service Toll-free customer service is available on 888-858-2569. If you're under the age of 18, have an adult assist you in making the call. That way, they'll be able to speak with someone on your behalf.

How long does it take for Roblox support to email back?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours.

What is Roblox's email?

info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

How do you get Roblox to respond to you?

1:433:44How Long Does It Take For Roblox Support To Respond To EmailYouTubeStart of suggested clipEnd of suggested clipSide i contacted roblox support i emailed them on november 10th. And then they responded. OnMoreSide i contacted roblox support i emailed them on november 10th. And then they responded. On november 11th. So actually just one day for them to respond.

How do you message a Roblox admin?

To send a message, go to your Friends section and click on your friend's name. This will take you to their profile. Press the Message button in the box at the top of the page that contains their username and friends and followers information.

Do you need an email for Roblox?

To use this feature, you must have a verified email address on your account. You can go to your Account settings page to add and verify your email address (or parent's email for Under 13 users). You can read this help article on how to verify the account email address.

How do I text Roblox?

To start chatting, press the / key on your keyboard. This will open up the chat window, if enabled by the developer, and a chat-bar where you can type what you would like to say. Once you have entered your text into that bar, hit Enter on your keyboard to send it.

Does Roblox support help?

Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

Does Roblox support help?

Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

Is Roblox support good?

Roblox Support is not a great service. A lot of problems that users are faced with don't get solved by Support, and instead get shot down after a few replies. Most answers are unhelpful, often being copy pasted responses. This has lead to many users assuming Support is ran by bots.

How to contact Roblox customer service?

1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.

Where to send Roblox questions?

Send your question to info@Roblox.com. While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though.

How to get a Roblox account if you are 13?

Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username. If you are younger than 13, you'll have to use your parent's email address. Confirm your email address by entering it twice and check the spelling to confirm that it's correct.

What is Roblox game?

Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.

How to get live support on Roblox?

Wait for a response or additional explanation. Roblox doesn't offer live support, so you may need to wait some time for a response. Be patient, and be prepared to answer any questions about additional information that customer support may need to assist you.

How to leave a message on Roblox?

Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.

How old do you have to be to call Roblox?

Press 1 if you're under 18 years of age and need help.

What is the email address for Roblox?

Similar to other gaming platforms, Roblox Support has a designated email address ( info@Roblox.com) where you can send your questions and other concerns regarding your account.

How to contact Roblox customer support?

Aside from the two methods mentioned above, players can also dial the Roblox phone number 1-888-858-2569 in order to speak to a live customer support representative. This method is convenient especially if you need further assistance with your bills in Roblox or you have complicated concerns that are easier to connect with a live representative than sending an email or using the form. The customer support contact number is available 24 hours a day, 7 days a week. A voice message will provide the instructions and options on what number to press next for your specific concern.

Can you send a Roblox question to social media?

For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:

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