Turning On 2-Step Verification
Method 3 of 3: Using the Roblox Support Form Online
How to verify
local RobloxGmail = require (game.ServerStorage.RobloxGmail) local Output = RobloxGmail:SendEmail ("exampleemail@gmail.com","subject text","body text") --Email address of the recipient, Subject of message, Body of message print (Output) This code will send an email through the Gmail account that the Google Apps Script program is created in.
Emailing Roblox Customer Support Directly. Send your question to info@Roblox.com.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.
You may also contact us by phone at (888) 858-2569.
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button.
0:093:35Gmail: Sending Email - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can just start typing their name and it will appear below. Then. You can press the Enter key orMoreYou can just start typing their name and it will appear below. Then. You can press the Enter key or the tab key to add the person. You can add a lot of email addresses really quickly this way.
Open Roblox and log in. Select the blue chat box in the bottom right of the screen. Select a friend, chat group or create your own group from the list. Type a message into the chat box and hit Send.
Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.
David Baszucki is the founder and CEO of Roblox. His vision is to build a platform that enables shared experiences among billions of users.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Press 1 if you're under 18 years of age and need help.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.
If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.
While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.
Verifying your email address makes it easy for you to use the Reset Password feature if you ever forget your password. On top of that your account will also get the bonus of the Verified, Bonafide, Plaidafied hat for doing so!
Log into your account (If you can't log in, try these steps for recovering your password .)
If you don't receive the email within a few minutes, check your Spam/Junk folder. If it still gives you trouble, you can also add email_validate@roblox.com to your address book/contact list and try again.
Also enable 2-Step Verification (2SV) as an added security measure to keep others out of your account. This feature can be found under the Security settings tab. See our FAQ article for more details of this great security feature.
Log into your account (If you can't log in, try these steps for recovering your password .)
If you haven't already, enable 2-Step Verification (2SV) as an added security measure to keep others out of your account. This feature can be found under the Security settings tab. See our FAQ article for more details of this great security feature.