how do you call customer service on roblox

See more

Is there a Roblox customer service phone number?

You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?

How can I speak to someone at Roblox?

Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back.

Does Roblox customer service respond?

Roblox typically responds in 24-48 hours. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket. If they don't reply in 48 hours, it's okay to reach out again.

Can you live chat with Roblox?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

How long does it take for Roblox to respond?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).

How do I get a refund from Robux?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Does Roblox support help?

Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.

How do you get Roblox to respond to you?

1:433:44How Long Does It Take For Roblox Support To Respond To EmailYouTubeStart of suggested clipEnd of suggested clipSide i contacted roblox support i emailed them on november 10th. And then they responded. OnMoreSide i contacted roblox support i emailed them on november 10th. And then they responded. On november 11th. So actually just one day for them to respond.

How do I email Roblox support?

send an email to info@roblox.com and our customer service team will help!

What is a Roblox support ticket?

Roblox Support (also known as Roblox Customer Care) is a system in which a player can email Roblox staff for help and get a response from them. Players receive customer support tickets soon after sending their request.

How do I get my Roblox account unbanned?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

What company owns Roblox?

Roblox CorporationRoblox Corporation is an American video game developer based in San Mateo, California. Founded in 2004 by David Baszucki and Erik Cassel, the company is the developer of Roblox, which was released in 2006.

How do I email Roblox support?

send an email to info@roblox.com and our customer service team will help!

What is Roblox's email?

info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

How do I contact David Baszucki?

David Baszuckihigh_quality. HQ Phone: 888-858-2569.business. Company: ROBLOX.location_on. Location: Portola Valley, California, United States.

What's Roblox's password?

Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button.

Common causes why Roblox users contact Customer Support

There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:

How to contact Roblox Support

There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.

Send questions to their social media accounts

For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:

How to Contact Roblox

Listed below are our top recommendations on how to get in contact with Roblox. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Roblox.

Too many updates not enough big fixes

Roblox is fun to play, recently the app has been updated and I’m sure that I’m not the only one with these problems. First I thought maybe it was just a simple bug because I started noticing when I go to users profile to try and follow them on my mobile app it just won’t let me click it.

Most Popular in Games

We give you a virtual credit card so you don't give up your real card info.

Most Frequent Problems and Doubts

Roblox has a specific section in its website that includes different options where to find the most frequent problems and doubts accompanied by a detailed solution.

Contact Technical Service Directly

If you do not find the solution you need in Roblox's help section, you have the possibility to fill in a form that will be reviewed by the technical and customer support. Later, they will contact you offering a solution. You can access the contact form here.

Developer Center

As an extra fun help, in the developer center you can find articles, tutorials related to the site's features, construction, gameplay, scripts, connecting with other programmers, getting started guides, and much more! Visit the Roblox Developer Center.