Here are the three most common ways to do so:
Turning On 2-Step Verification
Method 3 of 3: Using the Roblox Support Form Online
How to verify
local RobloxGmail = require (game.ServerStorage.RobloxGmail) local Output = RobloxGmail:SendEmail ("exampleemail@gmail.com","subject text","body text") --Email address of the recipient, Subject of message, Body of message print (Output) This code will send an email through the Gmail account that the Google Apps Script program is created in.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.
Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
0:093:35Gmail: Sending Email - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can just start typing their name and it will appear below. Then. You can press the Enter key orMoreYou can just start typing their name and it will appear below. Then. You can press the Enter key or the tab key to add the person. You can add a lot of email addresses really quickly this way.
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button.
send an email to info@roblox.com and our customer service team will help!
You may also contact us by phone at (888) 858-2569.
To be eligible for account restores, we require that you have an authenticator app set up to protect your account. Also, you must notify Roblox within 30 days of the account being compromised. Unfortunately, if we are not notified within this time, we are not typically able to recover the account's inventory.
Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week.
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
Use the Report Abuse feature in an experience to report the specific chat or other content that violates Roblox rules. It sends the information directly to our moderators and allows them to see what the other user is doing wrong.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Send your question to info@Roblox.com. While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though.
Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username. If you are younger than 13, you'll have to use your parent's email address. Confirm your email address by entering it twice and check the spelling to confirm that it's correct.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Wait for a response or additional explanation. Roblox doesn't offer live support, so you may need to wait some time for a response. Be patient, and be prepared to answer any questions about additional information that customer support may need to assist you.
Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.
Press 1 if you're under 18 years of age and need help.
Verifying your email address makes it easy for you to use the Reset Password feature if you ever forget your password. On top of that your account will also get the bonus of the Verified, Bonafide, Plaidafied hat for doing so!
Log into your account (If you can't log in, try these steps for recovering your password .)
If you don't receive the email within a few minutes, check your Spam/Junk folder. If it still gives you trouble, you can also add email_validate@roblox.com to your address book/contact list and try again.
Also enable 2-Step Verification (2SV) as an added security measure to keep others out of your account. This feature can be found under the Security settings tab. See our FAQ article for more details of this great security feature.