how do you email roblox support

by Crystal Mosciski V 5 min read
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send an email to info@roblox.com and our customer service team will help!Aug 17, 2016

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Does Roblox respond to customer service?

How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so.

How long does it take for Roblox support to email back?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours.

How do I email a Roblox refund?

0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you can go to help pages right here billing help pages or you can just go to selling settings.MoreAnd you can go to help pages right here billing help pages or you can just go to selling settings. And go to help it's easier to go to the billing. Help. Because. That's exactly where you have to go.

What is Roblox's email?

info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

How do you contact Roblox?

If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.

How do you get Robux back from deleted 2022?

In short, there is no way (technically) to get your paid items that have been deleted, either by you or not, refunded in Roblox. It's the game developer's official policy that refunds for Robux (which is the blocky games' virtual currency) are impossible.

How do I get a refund from Robux 2022?

How to Refund Items on RobloxStep 1: Contact Roblox's Customer Support Team. ... Step 2: Enter Paypal Account Email Address, Contact Information and Roblox Username. ... Step 3: Insert Item's URL. ... Step 4: Carefully Explain the Issue Details. ... Step 5: Submit Roblox Support Form and Wait for an Answer.

How can I get my Robux back?

At this time, there is not a way to get Robux back once you have made a purchase. We recommend that you read the item's description to understand what the item is like and use our Try On feature before completing your purchase. This includes accidental purchases, lost and unused items from Avatar Shop and Experiences.

How long does adopt me support take to respond?

We might take a day or two to reply, so please be patient. :) PSA: Please don't trade your rare Adopt Me vehicles with strangers right now! I'm working on a full trading system that will cut down on scamming - coming in 2-3 weeks.

How do you get Roblox to respond to you?

1:433:44How Long Does It Take For Roblox Support To Respond To EmailYouTubeStart of suggested clipEnd of suggested clipSide i contacted roblox support i emailed them on november 10th. And then they responded. OnMoreSide i contacted roblox support i emailed them on november 10th. And then they responded. On november 11th. So actually just one day for them to respond.

Does Roblox support work on weekends?

Method 1 of 3: The Roblox customer support line is available 24 hours a day, 7 days a week.

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

Common causes why Roblox users contact Customer Support

There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:

How to contact Roblox Support

There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.

Send questions to their social media accounts

For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:

How to contact Roblox customer service?

1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.

How old do you have to be to call Roblox?

Press 1 if you're under 18 years of age and need help.

What is Roblox game?

Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.

Can you get a stolen Roblox account back?

Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.

Can you talk to Roblox support over the phone?

If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.

Does Roblox have an email address?

While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.

Website support

In order for a player to contact Roblox Support they must go to https://www.roblox.com/support and fill out the form. They can ask for help if they forgot their password, their account got hacked, billing and payment questions, and much more.

Email support

Although no longer suggested or preferred by Roblox, the player can email info@roblox.com to get help or get questions answered, although it is ultimately similar to using the website version of support.

Criticism

Players have reported that many of the messages generated by support staff appear like generic pre-filled messages.

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