how do you get your money back from roblox

by Kennedi Daniel DVM 10 min read
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This is what you need to do to request a Roblox refund online:

  • Log into your account
  • Open the details of the item you want to get refunded for
  • Copy the name of the item
  • Find the developer’s account
  • Message them with Refund and the name of the item

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Full Answer

How to refund items in ROBLOX to get Robux back?

In this guide, you’ll learn how to refund items in Roblox to get your Robux back. To refund items in Roblox, you need to go to the Roblox support form. In the Roblox support form, enter your contact information, copy the item’s URL and paste it in the “Description of issue” field.

Can you exchange Roblox Robux for real money?

Robux is a currency that cannot be exchanged back to real money. Getting a Roblox Refund via Email According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it:

What happens if you accidentally buy Robux on Roblox?

If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux. Roblox has a feature that prevents accidental purchases. The feature is a pop-up window that asks you to confirm your purchase. In the future, before you buy an item, you can try it on first.

Can you get a refund for Game Pass on Roblox?

Can You Get a Refund for Game Passes on Roblox? If the game pass does not work, Roblox will refund the amount you spent on it. You need to contact them within three days. You can do that via their online customer support or email.

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Does Roblox Refund Purchases in 2021?

The short answer is yes, there is a refund policy in Roblox. Most of the time it’s parents trying to reverse a purchase their child did without authorization or permission.

How do I get a Refund from Roblox?

If the transaction on the statement has “Xsolla*Roblox” click here and if it has only “Roblox” click here. Players should know that these portals only work for purchases made using Credit card Debit card, Google play, and Paypal.

Here's how to fix stutters and Framerate loss in Elden Ring on PC

While the developers have posted a note for players that they are going to fix various performance issues (including framerate loss) in upcoming patches, here are a few things you can do to fix stuttering and FPS drop in Elden Ring from your end.

How to Fix Stuttering, Lag & FPS Drop in Elden Ring on PC?

Stutters and FPS drops are some of the most frustrating issues to have in any game, especially in a brutal one like Elden Ring. The game is amazing, no doubt, but some of these performance issues can make the game unplayable and many may request a refund due to it. Before that, try these troubleshooting tips:

How to check your refund status on Roblox?

You can check your refund status by reaching out to Roblox via email. For this and any kind of questions, you can email them at info@roblox.com. If it is a query that does not require further investigation, Roblox customer support should respond within 24 hours, but sometimes it can take up to seven days.

How long does it take to get a refund on Roblox?

Roblox will not consider refund requests after 45 days from the purchase. If you make an accidental purchase, Roblox advises using the pop-up window that asks you to confirm the purchase. They have taken steps to prevent accidental purchases, and do not guarantee they will refund you if you make a mistake in the process.

What is Roblox currency?

Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform. You can only buy Robux currency with real money or earn it while playing games, but what happens when for whatever reason, ...

How to trade Robux?

Click on the three dots in the top right corner. Select Trade Items. Choose the items from the window you wish to trade away. Select the items you want to trade for. Click on the Make Offer. Confirm that you want to submit the offer. There is no system to transfer Robux currency.

Does Roblox give refunds?

Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions. It is best to double-check how much Robux you need and are willing to spend before completing the purchase.

Can you get a refund on Roblox?

According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it: Gather as much information as possible about the item you want to have refunded.

Does DoNotPay work on Roblox?

Since Roblox approves exceptions, DoNotPay can increase your chances of getting a refund by gathering evidence on your behalf. The app also faxes your refund request to your bank and sends a document with all pertinent Visa and Mastercard codes, which are important for the dispute.

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.

2. Enter your contact information

Once you’re on the Roblox support form, you’ll see a “Contact Information” header.

4. Describe your issue & submit the form

After you’ve copied the item’s URL, you need to provide it in the support form.

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