how do you get your money back on roblox

by Emilia Haley 7 min read
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This is what you need to do to request a Roblox refund online:

  • Log into your account
  • Open the details of the item you want to get refunded for
  • Copy the name of the item
  • Find the developer’s account
  • Message them with Refund and the name of the item

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Full Answer

Can You refund Robux on Roblox?

Roblox does not offer a possibility of a refund or exchange of Robux at this time. They do say that some exceptions can be made at their own discretion. This means that even though there is no obligation for Roblox to refund anything, they are willing to take some cases into consideration.

How to refund Robux within minutes [top hacks]?

How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.

How to get Robux refunds on Roblox?

When reporting charges make sure to provide the following:

  • List of the charges by date and amount
  • Billing Name
  • Last four digits of the Credit/Debit Card used
  • PayPal account email address
  • Google Play purchase numbers (GPA.###)
  • Roblox username (if known)
  • Any attachments must be in .jpg or .png format to be viewed

Can you return stuff on Roblox?

You can do that via their online customer support or email. Their email for most inquiries is info@roblox.com. For this type of query, you can expect a response within 24 hours. If you want to request a refund because the game pass you purchased did not meet your expectations, you can reach out to the creator of that particular game pass.

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Does Roblox Refund Purchases in 2021?

The short answer is yes, there is a refund policy in Roblox. Most of the time it’s parents trying to reverse a purchase their child did without authorization or permission.

How do I get a Refund from Roblox?

If the transaction on the statement has “Xsolla*Roblox” click here and if it has only “Roblox” click here. Players should know that these portals only work for purchases made using Credit card Debit card, Google play, and Paypal.

Here's how to fix stutters and Framerate loss in Elden Ring on PC

While the developers have posted a note for players that they are going to fix various performance issues (including framerate loss) in upcoming patches, here are a few things you can do to fix stuttering and FPS drop in Elden Ring from your end.

How to Fix Stuttering, Lag & FPS Drop in Elden Ring on PC?

Stutters and FPS drops are some of the most frustrating issues to have in any game, especially in a brutal one like Elden Ring. The game is amazing, no doubt, but some of these performance issues can make the game unplayable and many may request a refund due to it. Before that, try these troubleshooting tips:

2. Enter your contact information

Once you’re on the Roblox support form, you’ll see a “Contact Information” header.

4. Describe your issue & submit the form

After you’ve copied the item’s URL, you need to provide it in the support form.

What to do if your Roblox account is banned?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

What is a 3 day ban on Roblox?

3-days Ban is one of the 5 types of account bans in Roblox. Others restrictions are Warning, 1-day ban, 7-days ban and the worst Account Deletion. And after the three warning, the last one is Account Deletion. Which also means, your account will be banned permanently.

How long is Roblox banned?

The player's account is banned from using Roblox for seven days (1 week, or 168 hours). The player's account is banned from using Roblox for fourteen days (two weeks). The player is warned that any further violations of the Roblox Terms of Service may result in an account deletion. I got banned for 7 days on Roblox.

How to check your refund status on Roblox?

You can check your refund status by reaching out to Roblox via email. For this and any kind of questions, you can email them at info@roblox.com. If it is a query that does not require further investigation, Roblox customer support should respond within 24 hours, but sometimes it can take up to seven days.

How long does it take to get a refund on Roblox?

Roblox will not consider refund requests after 45 days from the purchase. If you make an accidental purchase, Roblox advises using the pop-up window that asks you to confirm the purchase. They have taken steps to prevent accidental purchases, and do not guarantee they will refund you if you make a mistake in the process.

What is Roblox currency?

Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform. You can only buy Robux currency with real money or earn it while playing games, but what happens when for whatever reason, ...

How to trade Robux?

Click on the three dots in the top right corner. Select Trade Items. Choose the items from the window you wish to trade away. Select the items you want to trade for. Click on the Make Offer. Confirm that you want to submit the offer. There is no system to transfer Robux currency.

Does Roblox give refunds?

Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions. It is best to double-check how much Robux you need and are willing to spend before completing the purchase.

Can you get a refund on Roblox?

According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it: Gather as much information as possible about the item you want to have refunded.

Does DoNotPay work on Roblox?

Since Roblox approves exceptions, DoNotPay can increase your chances of getting a refund by gathering evidence on your behalf. The app also faxes your refund request to your bank and sends a document with all pertinent Visa and Mastercard codes, which are important for the dispute.

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.

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