Recovering your account
Contact Roblox here if you have a question or looking for help. Please use the links below or drop us a line. We’d love to hear from you!
Oculus Rift:
Open chat in RobloxOpen Roblox and log in.Select the blue chat box in the bottom right of the screen.Select a friend, chat group or create your own group from the list.Type a message into the chat box and hit Send.
Open the game's chat. To do so, you can simply press “/” on your keyboard. Type “/w” then type in the username of the person you want to message. Type in the message you want to send.
send an email to info@roblox.com and our customer service team will help!
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Press the Message button in the box at the top of the page that contains their username and friends and followers information. If you are not already friends with the person that you would like to communicate with, you can still send them messages as long as you and they have allowed this in their privacy settings.
To do so, you just have to go to Settings > Privacy and in the Contact Settings section you will change all 3 boxes, Who can message me?, Who can chat with me in app?, and Who can chat with me in game? from No one to Everyone. This is the most common fix you can use to fix the Can't chat in Roblox error.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button.
You may also contact us by phone at (888) 858-2569.
Start playing a Roblox game of your choice. Click on the text field in the chatbox on the top left side of the screen. Alternatively, you can also press “/” on your keyboard. Type “/w” or “/whisper” (without the double quotes) then a space followed by the name of the player you want to message.
To Read Personal MessagesTap the "..." icon at the bottom right corner of the screen.Select Messages.Scroll through your messages. Once at the bottom, more will load automatically.Select which message you wish to read.
To start chatting, press the / key on your keyboard. This will open up the chat window, if enabled by the developer, and a chat-bar where you can type what you would like to say. Once you have entered your text into that bar, hit Enter on your keyboard to send it.
Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.
Send your question to info@Roblox.com. While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though.
Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username. If you are younger than 13, you'll have to use your parent's email address. Confirm your email address by entering it twice and check the spelling to confirm that it's correct.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Wait for a response or additional explanation. Roblox doesn't offer live support, so you may need to wait some time for a response. Be patient, and be prepared to answer any questions about additional information that customer support may need to assist you.
Press 1 if you're under 18 years of age and need help.
In order to find someone on Roblox, you can use Roblox’s search function. Simply type their username into the search bar and select the option “Search (username) in People” from the set of choices that will pop up.
If you play Roblox regularly, you’ll know the importance of messaging in-game. Communication, after all, could be vital to your success and overall enjoyment. But is sending messages to one another as easy as the game itself?
Whatever your reasons, private messaging on Roblox is simple. Just follow these steps:
Do note that some developers might choose to disable chatting for their games. This means that you can’t chat with anyone in-game, but you can always chat to someone outside of it.