how do you refund items in roblox

by Allan Labadie DVM Published 2 years ago Updated 2 years ago 8 min read

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Full Answer

How to refund Robux within minutes [top hacks]?

How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.

Does Roblox have refunds?

Robux is a currency that cannot be exchanged back to real money. According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it:

Can you return stuff on Roblox?

You can do that via their online customer support or email. Their email for most inquiries is info@roblox.com. For this type of query, you can expect a response within 24 hours. If you want to request a refund because the game pass you purchased did not meet your expectations, you can reach out to the creator of that particular game pass.

How to refund your Robux purchases?

Gather as much information as possible about the item you want to have refunded
Make sure to include all of it in the email body
Send your request to info@roblox.com

How to copy a URL in Roblox?

You can copy the item’s URL by navigating to it on Roblox and copying the URL field of it.

How to select a website item in Roblox?

Select “Robux” as the category, and select “Website Item” as the sub-category respectively.

What is Roblox support?

The Roblox support form allows you to contact Roblox directly.

How long does it take for Roblox to respond?

Then, you need to wait for 24 hours for Roblox to respond to you.

Can you get a refund on Roblox?

Otherwise, Roblox may not give you a refund.

Can you refund Robux if you buy it on Roblox?

If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux.

Who can get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).

Can you delete an unauthorized account on Roblox?

Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.

Can you refund Roblox purchases?

Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.

Can you get a refund for a charge on Roblox?

Once a charge has been disputed, a refund cannot be issued due to the payment provider’s dispute process. Roblox works with multiple payment providers to provide a safe and secure purchasing experience. Please continue reading for more information on contacting us or a third-party provider for unauthorized charges.