how to cancel a purchase on roblox

Browser App: How to Cancel.

• Be logged into the account where the membership was bought.
• Open the gear icon in the upper right.
• Open Settings.
• Open Billing.
• Click the Cancel Renewal button and follow prompts until the subscription is completely canceled.

Full Answer

Can you undo a purchase on Roblox?

This means that even though there is no obligation for Roblox to refund anything, they are willing to take some cases into consideration. Roblox will not consider refund requests after 45 days from the purchase. If you make an accidental purchase, Roblox advises using the pop-up window that asks you to confirm the purchase.

How to unsubscribe from Roblox?

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How to restore Roblox purchases?

Xbox One

• Do not log out of your account
• Close the Roblox app
• Reopen the Roblox app

How to stop Roblox premium from renewing?

How to cancel Roblox Premium

• Browser App
• Mobile App. To cancel on the mobile app, you must do so through the Apple App Store or Google Play, depending on which type of device you are using.
• Xbox One. Roblox Premium memberships are not available on Xbox One. This means that Xbox One players cannot cancel their membership while using the console.

Mobile App: How to Cancel

Recurring memberships purchased via a mobile app must be canceled via the app or device payment. Check out the Canceling a Mobile Membership help article for more information.

When can I cancel?

You can cancel at any time before the renewal date. You will continue to get membership benefits until the expiration date.

Troubleshooting

If you are not able to log in, or are unsure of the username the membership is under, contact Customer Support. Provide possible usernames and the billing information:

2. Enter your contact information

Once you’re on the Roblox support form, you’ll see a “Contact Information” header.

4. Describe your issue & submit the form

After you’ve copied the item’s URL, you need to provide it in the support form.

Can you get permission to use Roblox?

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...

Can you refund Roblox?

However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .